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Job aids

Contrasting examples

  • Mergers and acquisitions can be both exciting and terrifying, like base jumping, that long drop on a rollercoaster, or attending a social event for us introverts. While we don’t have a remedy for that weird stomach feeling, we do have a solution to ease some of your anxiety...  Prepare your employees for the integration with this one-pager that carefully lists everything to do (and not to do) premerger. Share this gun-jumping infographic for extra impact.

    Before a merger or acquisition...

    Mergers and acquisitions can be both exciting and terrifying, like base jumping, that long drop on a rollercoaster, or attending a social event for us introverts. While we don’t have a remedy for that weird stomach feeling, we do have a solution to...

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  • Careful virtual communications

    Careful virtual communications

    We may love dishing about juicy binge-worthy shows on Slack, but it’s easy to forget that these types of communications are on company record, which can lead to problems if discussions take a sensitive turn.  At best: cringey embarrassing...

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  • Are you an information blocker?

    Are you an information blocker?

    Are you a (gasp!) information blocker?! You’ve learned to be cautious. But when it comes to the Cures Act, there’s such a thing as being too cautious. Example: You could be an information blocker if you require written patient consent to...

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  • Handling health information?

    Handling health information?

    Health information flows through many hands while treating patients and processing payment for care. Use this chart to make sure your people — including Finance, InfoSec, and managers — know the DOs and DON'Ts of securely...

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  • How a manager can create inclusion

    How a manager can create inclusion

    Let’s be real, when it comes to being a manager, the people stuff is usually the hardest part of the job. And being asked to be “inclusive” can raise anxiety levels even further: How exactly do I do that? Am I doing something wrong? Is...

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  • 7 myths about speaking up (and the truth)

    7 myths about speaking up (and the truth)

    The truth is employees hold misconceptions about your helpline that keep them from reporting. But you can bust those myths with this eye-catching infographic. It tackles seven common misbeliefs from “My company probably already knows about...

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  • How we treat each other around the office (manager version)

    How we treat each other around the office (manager version)

    It's not unusual to spend hours investigating a Helpline report only to discover that everything stemmed from a manager's poor people skills. It wasn't a true compliance issue after all. UGH! Be proactive and give your leaders this concise—but...

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  • How we treat each other around the office

    How we treat each other around the office

    If a chunk of your Helpline reports stem from interpersonal issues—like general lack of civility and professionalism—you’re not alone. And, that’s no surprise. Like college roommates, sometimes our day-to-day interactions get...

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  • Interacting with clients and service providers

    Interacting with clients and service providers

    While treating customers and vendors with respect is the right thing to do, it’s also great for business. Avoid helpline complaints and negative reviews (including on job search sites) by explaining exactly what civility and respect look like when...

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  • Giving and receiving feedback

    Giving and receiving feedback

    If a chunk of your Helpline reports stem from interpersonal issues—like general lack of civility and professionalism—you’re not alone.   And, that’s no surprise. People aren’t great at sharing feedback (or just plain...

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  • Giving and receiving feedback (manager version)

    Giving and receiving feedback (manager version)

    It’s not unusual to receive a Helpline report, only to find out after hours of investigation that it isn’t a true harassment or discrimination issue—it’s a general lack of civility and professionalism by a manager...

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  • Non-retaliation for managers (Do this, not that) (line art version)

    Non-retaliation for managers (Do this, not that) (line art version)

    Do this, not that! Show your managers how—and how not—to address employees' ethics concerns effectively. Leveraging the learning power of contrasting pairs, this task-based piece walks managers through how to react when an employee raises an...

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  • How to speak up and handle tough conversations

    How to speak up and handle tough conversations

    Imagine a world where employees are empowered and skilled at working out their ethics and compliance concerns themselves—before tensions escalate and managers, HR, and/or your helpline investigators have to step in...[insert clouds parting and...

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  • Taking an active role in politics?

    Taking an active role in politics?

    Your employees will appreciate this clear guidance on how to participate in political activities without breaking the rules. While political debates are best left to awkward family dinners—let’s face it—personal views are bound to come...

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  • Preparing to gather competitive intelligence?

    Preparing to gather competitive intelligence?

    While going undercover and being a super sleuth sounds like fun, it’s not something you want your employees doing to sniff out what your competitors are up to. Use this piece to explain the right way to gather information and what’s totally...

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  • Working remotely? Protect your data!

    Working remotely? Protect your data!

    Your employees likely work on the go—from hotels, airports, home, bathroom stalls (hey, we don’t judge!)—which invites increased cybersecurity, privacy, and confidentiality risks. Kick your worries to the curb by giving them this tool,...

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  • How can I ethically interact with Healthcare Professionals?

    How can I ethically interact with Healthcare Professionals?

    Make interacting with HCPs easier for your employees by laying out what they can and can’t do in a simple—yet powerful—chart. If your G&E policy can’t be distilled into a chart, it’s too complicated. We’ve done...

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  • Non-retaliation for managers (Do this, not that)

    Non-retaliation for managers (Do this, not that)

    Do this, not that! Show your managers how—and how not—to address employees' ethics concerns effectively. Leveraging the learning power of contrasting pairs, this task-based piece walks managers through how to react when an employee raises an...

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  • Non-retaliation for managers

    Non-retaliation for managers

    Ensure your managers know how to address employee concerns with this helpful go-to guide. We love contrasting examples—they’re extraordinarily powerful in helping people learn appropriate behavior. Here, this approach is used to show your...

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  • This looks like building a relationship—but this looks like a bribe

    This looks like building a relationship—but this looks like a bribe

    This simple guide provides easy-to-understand principles on how to ethically entertain (lobster illustration included!). We counterpose a reasonable meal with more sumptuous fare to remind your team that they’re allowed to entertain, but never...

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