Investigations
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Has an employee come to you with a concern?
You nailed your speak-up campaign. Now it's time to build on that foundation and give your managers the perfect listen-up tool to handle those delicate intake conversations. Since it’s likely that employees will go to their supervisor with...
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Received an Employee Concern?
This elegant guide shows exactly where to go within the company when issues pop up: HR, compliance, or both. A lot of really smart managers and employees don’t know the difference between HR and compliance—the two teams’...
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Cooperating with internal investigations
When Happy Cloud is involved, it's a good day. Reassure your employees with this calming guide by setting expectations and educating them on the process of being a part of an investigation. Drawing from our team’s background in investigations, we...
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What happens when you contact the helpline? - screensaver
The hotline isn’t a black box. Use this quick-hit screensaver to show your employees what to expect before they make the call. Need to go into more detail? Check out "What happens when I contact the helpline?"
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Before you close the investigation file, make sure...
This simple checklist reminds your investigative team of how to effectively close out and document an investigation. Before an investigation team moves on, there are about a dozen elements of documentation and communication that must occur. It’s...
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What happens when I contact the helpline?
The hotline isn’t a black box. Take the mystery out of how the helpline process works with this easy explainer—you’ll show your people exactly how compliance reporting works, step-by-step, before they make the call. This is meant to...
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Making a call to the helpline?
Is your investigation team suffering from a case of so-and-so-is-breaking-the-rules anonymous report blues? Cure what ails you with this crafty one-pager. It lists all the ingredients for a fact-based report that your team can act on. Side effects...
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Approving employee transfers?
Transfers aren’t simply logistics—they involve trade, IT, and ethics issues, too. Use this simple checklist to confirm relevant issues have been vetted before the employee is already at their new desk. Not only does this piece work across...
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What does "in good faith" mean?
Show your employees that a sincere belief that what you're saying is true is reason enough to come forward.
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What happens when you contact the helpline? - poster
The hotline isn’t a black box. Use this quick-hit poster to show your employees what to expect before they make the call. Need to go into more detail? Check out "What happens when I contact the helpline?"
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Investigations: Don't Worry! - poster
If Happy Cloud says it, it must be true: reassure employees involved in investigations they're OK with this cheery graphic.
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🔥 Trending
What happens to information I share with the compliance helpline?
Why’s it so scary in the dark? Because you can’t see what’s in it—duh! Shed some light on the unknown with this illuminating Helpline infographic. It breaks down who sees Helpline reports, why, and how to remain completely...
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Hotline: Anonymous vs. Confidential
Investigations can be complex, but your speak-up comms don’t need to be! Keep it basic with this straightforward chart that quickly eases fears about reporting to the helpline. By breaking down confidentiality and anonymity, folks will understand...
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What to expect during an internal investigation
Investigations often make employees anxious, even if they’re not the subject of any allegations. And when emotions run high, their brains stop processing all the info you are sharing with them. So, instead of hoping they remember all the stuff you...
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Investigations: Relax! - screensaver
This calming graphic assures your team that investigations happen, and they have no need to worry.
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Investigations: Don't Worry! - screensaver
If Happy Cloud says it, it must be true: reassure employees involved in investigations they're OK with this cheery graphic.
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Investigations: Be Honest! - screensaver
Gently remind team members who are part of investigations that your company wants the truth.
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Template: Communicating with Hotline Callers
These email templates help you gather information, manage expectations, and ensure follow-up when employees report issues. Use these to manage the full lifecycle of a hotline case in an empathetic—and consistent—manner. We’ve even...
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Template: Hotline FAQs
A guide to making your hotline employee-friendly and effective with pre-made FAQs you can easily customize. These FAQs help minimize anxiety and boost confidence in your reporting system by explaining what to know and expect in simple, friendly, human...
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Investigations: Relax! - poster
This calming graphic assures your team that investigations happen, and they have no need to worry.
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Investigations: Be Honest! - poster
Gently remind team members who are part of investigations that your company wants the truth.
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