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External Communications

  • Before you post (even privately) about work on social media

    Before you post (even privately) about work on social media

    Navigating social media gets more complicated by the day. This simple checklist helps your employees quickly assess whether to post about work. It doesn’t take more than a few seconds for one of your employees to expose your company to reputation...

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  • Managing a Third Party?

    Managing a Third Party?

    The risk of working with third parties is actually working with them, not starting the relationship. Show your team how to manage third-party relationships—and their potential red flags. This piece breaks down the basics of handling day-to-day...

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  • Your post may self-destruct, but copies last forever - horizontal

    Your post may self-destruct, but copies last forever - horizontal

    Just because a post is "self-destructing" doesn't mean they can't be shared by others. Remind your folks to be mindful of what they share, even if they think it won't live on.

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  • Posting on politics?

    Posting on politics?

    Help your employees navigate the implications of politics and social media without infringing on their autonomy. Folks wanting to engage in political discussions online can create serious problems for your company. Provide them with an easy flowchart to...

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  • You're free to participate in political activities - horizontal

    You're free to participate in political activities - horizontal

    It's easy to get carried away during election season. Remind your team that when they're speaking up, they're speaking on behalf of themselves (and using their own resources when doing so).

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  • Piecing together confidential info - horizontal

    Piecing together confidential info - horizontal

    Employees' social media posts can provide enough bits of a story for your foes to assemble the whole picture of your confidential info. This graphic shows how it's done.

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  • One post, no context - horizontal

    One post, no context - horizontal

    A quick, beautiful illustration that social media can ruin your employees' careers in one instant.

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  • Do you really know your followers? - horizontal

    Do you really know your followers? - horizontal

    This piece reminds employees it's not just mom and their high school friends following them online. And one post is all it takes to ruin their reputations.

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  • Dawn Raid: How to Respond

    Dawn Raid: How to Respond

    Dawn Raids can be scary, but Happy Cloud knows what to do. Educate your team on how to respond when government agents come knocking. Your team shouldn’t be unprepared for a surprise visit from regulators. This piece offers some tried-and-true...

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  • Saying it online...

    Saying it online...

    This cool piece reminds your team of the need to be as mindful of what they say online—as well as off.

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  • Petty Cash is Not for Aiding Government Action

    Petty Cash is Not for Aiding Government Action

    It’s called “petty” cash, but it can cause big problems. Make it super easy for your team to remember: petty cash has a lot of uses, but never for aiding government action.

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  • Social media can kill context, also cats

    Social media can kill context, also cats

    Context? Nah. Employees can ruin their careers and hurt your company's rep by posting an innocent joke online. Don't let them get famous for the wrong reason.

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  • Who's looking at your profile?

    Who's looking at your profile?

    Folks don't realize how useful social media can be to your company's adversaries. This helpful graphic cautions them before they post online.

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  • You don’t expect your employees to memorize everything about privacy and personal data, but that’s the message they’ll get if you dump a ton of regulation-focused material on them. Make it clear that they just need to know the basics—how to properly collect, use, store, and destroy personal data they handle for their jobs. And if they’re unsure, the Privacy Team is here to help. In 18 slides, this module covers all that and more—starting with defining what personal data is (and isn’t!), what’s considered sensitive personal data, and then wrapping up with key takeaways for maximum stickiness. Your employees will love it because of its low-impact, high-reward structure. You’ll love it because we’ve included 4 instruction slides giving you tips and tricks to make this the module of your dreams. Wanna make the info really stick? Grab these awesome privacy pieces.

    Module: Personal Data & Privacy

    You don’t expect your employees to memorize everything about privacy and personal data, but that’s the message they’ll get if you dump a ton of regulation-focused material on them. Make it clear that they just need to know the...

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  • What counts as personal data to one person might be meaningless info to another, which can create major headaches. Use this decision tree to remedy your ills and ensure all your teams have a healthy dose of privacy know-how. In five simple steps, it guides them through what documentation and approvals must be in order before anything goes outside the company. That way, they’ll know if it’s ok to hit “send” or if they’ll need to check with the Privacy Team first. Clarity + consistency = privacy cure all

    Received a request to transfer data?

    What counts as "personal data" to one person might not be to another, which can create major headaches. Use this decision tree to remedy your ills and ensure all your teams have a healthy dose of privacy know-how. In five simple steps, it guides them...

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  • Being accountable and fixing mistakes yourself is great, but when it comes to privacy mishaps, there are situations where the Privacy Team needs to be looped in. This infographic explains the most common scenarios that require their helping hands—from everyday slip-ups (like sending a private email to the wrong person) to stuff they stumble upon (like finding confidential info lying around). Share this with your people so they know exactly when and how to escalate a privacy issue when it happens.

    Notify Privacy when mistakes happen

    Being accountable and fixing mistakes yourself is great, but when it comes to privacy mishaps, there are situations where the Privacy Team needs to be looped in. This infographic explains the most common scenarios that require their helping...

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  • If COVID taught us one thing, it’s that we all like a good puzzle…occasionally. But when it comes to using personal data, there should be nothing puzzling about it. This decision tree helps your employees piece together when they CAN and CAN’T use personal data, and who to contact if they have questions. Missing a piece of your privacy puzzle? Check out our collection of tools here.

    Can I use personal data for this purpose?

    If COVID taught us one thing, it’s that we all like a good puzzle…occasionally. But when it comes to using personal data, there should be nothing puzzling about it. This decision tree helps your employees piece together when they CAN and...

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  • Careful virtual communications

    Careful virtual communications

    We may love dishing about juicy binge-worthy shows on Slack, but it’s easy to forget that these types of communications are on company record, which can lead to problems if discussions take a sensitive turn.  At best: cringey embarrassing...

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  • Email Headers

    Email Headers

    Captain Obvious says, “if you want people to read your stuff, you have to get them to look at it first.” But that’s tough when you’re competing with overstuffed inboxes, constant IMs and notifications, and other distractions...

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  • Video: Before You Post

    Video: Before You Post

    In this short, targeted training video (1:11), employees will learn how to steer clear of work-related hazards on social media. Like a trusty Driver’s Ed instructor, we’ll talk your employees through how to think proactively, so they...

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  • Your employees will appreciate this clear guidance on how to participate in political activities without breaking the rules. While political debates are best left to awkward family dinners—let’s face it—personal views are bound to come up in the workplace. And that’s fine as long as the boundaries are defined. This piece does just that by neatly framing what’s OK and what’s totally off limits. Metaphoric guardrails!

    Taking an active role in politics?

    Your employees will appreciate this clear guidance on how to participate in political activities without breaking the rules. While political debates are best left to awkward family dinners—let’s face it—personal views are bound to come...

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  • Virtual Backgrounds

    Virtual Backgrounds

    Video meetings allow you to easily conduct business and share info from wherever you are—sometimes a little too easily—but these virtual backgrounds have your back, literally! Use them to remind yourself and others to keep unrelated work docs...

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  • Message (Kind of) Deleted - horizontal

    Message (Kind of) Deleted - horizontal

    A fun illustration showing that what your team posts online can (and likely will) exist forever.

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  • Social Media Module

    Social Media Module

    Help your folks avoid saying dumb stuff on social media without sounding like everyone’s Aunt Irene. This simple, friendly visual guide pairs well with our social media checklist and any IPA that has a strong citrus note. This Guide gives each of...

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