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Privacy

  • You don’t expect your employees to memorize everything about privacy and personal data, but that’s the message they’ll get if you dump a ton of regulation-focused material on them.

Make it clear that they just need to know the basics—how to properly collect, use, store, and destroy personal data they handle for their jobs. And if they’re unsure, the Privacy Team is here to help. 

In 18 slides, this module covers all that and more—starting with defining what personal data is (and isn’t!), what’s considered sensitive personal data, and then wrapping up with key takeaways for maximum stickiness. 

Your employees will love it because of its low-impact, high-reward structure. You’ll love it because we’ve included 4 instruction slides giving you tips and tricks to make this the module of your dreams.

Wanna make the info really stick? Grab these awesome privacy pieces.

    Module: Personal Data & Privacy

    You don’t expect your employees to memorize everything about privacy and personal data, but that’s the message they’ll get if you dump a ton of regulation-focused material on them. Make it clear that they just need to know the...

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  • Suspect a privacy breach?

    Suspect a privacy breach?

    Awkward silence = cringe. Awkward silence with your coworkers = just plain terrible. Help your employees avoid long pauses and staring contests with this incredibly helpful infographic. It covers everything they need to share about a potential data...

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  • Expeditious

Ex·pe·di·tious | /ˌekspəˈdiSHəs/

Definition

: to do something with speed and efficiency

How to use expeditious in a sentence: 

This checklist helps your employees expeditiously gather and prepare information for personal data requests, and covers other important details they need to share with the Legal team.

Your teams will thank you for helping them be expeditious, and you’ll be relieved to receive the info you need the first time around.

    Gathering information for a personal data request

    Expeditious Ex·pe·di·tious | /ˌekspəˈdiSHəs/ Definition : to do something with speed and efficiency How to use expeditious in a sentence:  This checklist helps your employees expeditiously gather and prepare information for...

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  • Make it clear that self-reporting isn’t just OK, it’s expected. When humans handle data, there’s room for human error, so if someone on your team uncovers data they don’t need—or shouldn’t have—empower them to report it to the Privacy Team, pronto!

    TMI? Let us know!

    Make it clear that self-reporting isn’t just OK, it’s expected. When humans handle data, there’s room for human error, so if someone on your team uncovers data they don’t need—or shouldn’t have—empower them to...

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  • What counts as personal data to one person might be meaningless info to another, which can create major headaches. Use this decision tree to remedy your ills and ensure all your teams have a healthy dose of privacy know-how.
In five simple steps, it guides them through  what documentation and approvals must be in order before anything goes outside the company. That way, they’ll know if it’s ok to hit “send” or if they’ll need to check with the Privacy Team first.
Clarity + consistency = privacy cure all

    Received a request to transfer data?

    What counts as "personal data" to one person might not be to another, which can create major headaches. Use this decision tree to remedy your ills and ensure all your teams have a healthy dose of privacy know-how. In five simple steps, it guides them...

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  • Save your teams from creating a problem that their future selves can’t solve with this eye-catching visual.

    Time travel can’t fix privacy breaches

    Save your teams from creating a problem that their future selves can’t solve with this eye-catching visual. 

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  • Only dolphins make breaches cool

    Only dolphins make breaches cool

    If you’re a dolphin, keep doing you, you majestic being! If you’re not a dolphin—and you don’t work with them—use this graphic to make your point: Avoid a data breach by contacting the Privacy Team whenever you have...

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  • Get straight to the point with this graphic: If you don’t have permission—or don’t know if you have permission—contact the Privacy Team.

    Make sure you have permission

    Get straight to the point with this graphic: If you don’t have permission—or don’t know if you have permission—contact the Privacy Team.

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  • Don’t fall into a breach. It’s scary down there. Instead, use this awareness piece to inspire your teams to interact with data the right way.

    Don’t fall into a breach!

    Don’t fall into a breach. It’s scary down there. Instead, use this awareness piece to inspire your teams to interact with data the right way.

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  • Foster a culture of data security at your company with this infographic, which answers the “why” of data protection with four key points: it’s the law, it’s good business, our customers expect it, and it’s the right thing to do. Your folks will appreciate the context, and your leaders will appreciate your proactivity in preventing a breach.

    We protect our data

    Foster a culture of data security at your company with this infographic, which answers the “why” of data protection with four key points: it’s the law, it’s good business, our customers expect it, and it’s the right thing to...

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  • Being accountable and fixing mistakes yourself is great, but when it comes to privacy mishaps, there are situations where the Privacy Team needs to be looped in. This infographic explains the most common scenarios that require their helping hands—from everyday slip-ups (like sending a private email to the wrong person) to stuff they stumble upon (like finding confidential info lying around).
Share this with your people so they know exactly when and how to escalate a privacy issue when it happens.

    Notify Privacy when mistakes happen

    Being accountable and fixing mistakes yourself is great, but when it comes to privacy mishaps, there are situations where the Privacy Team needs to be looped in. This infographic explains the most common scenarios that require their helping...

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  • Charades is fun, but, when it comes to handling requests for personal data, the last thing you want is for employees to play guessing games.
Remove the ambiguity with this nifty infographic. It reveals the types of data requests they might receive and exactly how to respond so there’s no surprises.
Two words. Three syllables:Good Thinking!

    How to handle a personal data request

    Charades is fun, but, when it comes to handling requests for personal data, the last thing you want is for employees to play guessing games. Remove the ambiguity with this nifty infographic. It reveals the types of data requests they might receive and...

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  • Everyone tells their teams to do their due diligence, but do they know what that actually looks like? This job aid gives your IT and procurement teams the ultimate vendor contract checklist, covering everything from contract basics to data-processing specifics.

Your teams will love the easy to read format, and you’ll rest assured that every service provider your company partners with for data processing will be properly vetted. Don’t wait for a sloppy contract to ruin your day (or, let’s be honest, year). Snag this job aid ASAP.

    Data Processing Agreement checklist

    Everyone tells their teams to do their due diligence, but do they know what that actually looks like? This job aid gives your IT and procurement teams the ultimate vendor contract checklist, covering everything from contract basics to data-processing...

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  • Kids dressing up as police officers = super cute. Adults impersonating them to get your company’s data = just plain creepy. But do your employees know what to do if they get a strange data request?

Use this infographic to highlight who scammers are most likely to impersonate, the types of falsified documents they might use as leverage, and what details your people need to gather BEFORE contacting the Privacy Team.

    How to protect our data from imposters

    Kids dressing up as police officers = super cute. Adults impersonating them to get your company’s data = just plain creepy. But do your employees know what to do if they get a strange data request? Use this infographic to highlight who scammers...

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  • If COVID taught us one thing, it’s that we all like a good puzzle…occasionally. But when it comes to using personal data, there should be nothing puzzling about it. This decision tree helps your employees piece together when they CAN and CAN’T use personal data, and who to contact if they have questions. 

Missing a piece of your privacy puzzle? Check out our collection of tools here.

    Can I use personal data for this purpose?

    If COVID taught us one thing, it’s that we all like a good puzzle…occasionally. But when it comes to using personal data, there should be nothing puzzling about it. This decision tree helps your employees piece together when they CAN and...

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  • Careful virtual communications

    Careful virtual communications

    We may love dishing about juicy binge-worthy shows on Slack, but it’s easy to forget that these types of communications are on company record, which can lead to problems if discussions take a sensitive turn.  At best: cringey embarrassing...

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  • You know exactly what the Privacy Team does, but it’s a bit fuzzy to many at your company. Use this poster to boost awareness of the things they handle and who to contact with questions.

Speaking of things that are fuzzy, it pairs nicely with a Hazy IPA and our When should I contact the Privacy team? infographic.

    What does the Privacy Team do?

    You know exactly what the Privacy Team does, but it’s a bit fuzzy to many at your company. Use this graphic to boost awareness of the things they handle and who to contact with questions. Speaking of things that are fuzzy, it pairs nicely with a...

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  • Living your values means ensuring data privacy throughout your org. You’ve written all the policies, operationalized training and have a Chief Privacy Officer. But — do your people know who to contact if they have questions about Privacy?

This job aid outlines when your employees should reach out to you — like if they receive a customer request or need to make a business change related to data.

    When should I contact the Privacy Team?

    Living your values means ensuring data privacy throughout your org. You’ve written all the policies, operationalized training, and have a Chief Privacy Officer. But do your people know when to pick up the phone and contact the Privacy Team? This...

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  • Check before you collect personal data

    Check before you collect personal data

    Collecting customer information is easy. Making sure your employees know if it’s legal might not be. This sleek awareness piece reminds your employees to make sure it’s OK before they collect or start using it for a project.

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  • Collecting consumer data is risky business. Your company needs this information to run, but your people should only be collecting what they absolutely need, and tracking those reasons. But do they know this?

This nifty infographic makes sure your people understand the process of collecting or using sensitive personal information, and where to go with questions.

    Collecting sensitive personal data?

    Collecting consumer data is risky business. Your company needs this information to run, but your people should only be collecting what they absolutely need, and tracking those reasons. But do they know this? This nifty infographic makes sure your people...

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  • Collecting data is an essential part of your business—it’s how you identify your customers and helps you tailor your products and services. But, let’s be real—collecting data is risky, so your employees need to know what is and isn’t okay. 

This infographic helps remove the risk by neatly outlining the types of information your teams should never collect and what to do if they need help.

    We never collect sensitive personal data

    Collecting data is an essential part of your business—it’s how you identify your customers and helps you tailor your products and services. But, let’s be real—collecting data is risky, so your employees need to know what is and...

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  • Maintaining customer and employee privacy has always been important, but with GDPR, CCPA and other privacy regs across the globe, not only is it important—it’s also the law. Ensure your teams know what qualifies as “personal data” and avoid accidental slip-ups with Broadcat’s “Is this personal data?” job aid.

    Is this personal data?

    Maintaining customer and employee privacy has always been important, but with GDPR, CCPA and other privacy regs across the globe, not only is it important—it’s also the law. Ensure your teams know what qualifies as “personal data”...

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  • If you work in healthcare, you know that having access to medical records is an essential part of business. But here's what isn’t: Accessing health information out of curiosity or for personal gain. Yikes! 

This scenario-based module lays out eight examples—from checking on a sick neighbor to testing out the system by using their own record—so your teams know exactly what’s OK and what's considered snooping. Then wraps up with a reminder to check with their manager or privacy resource when there's any doubt.

    Is this a breach?

    If you work in healthcare, you know that having access to medical records is an essential part of business. But here's what isn’t: Accessing health information out of curiosity or for personal gain. Yikes!  This scenario-based module lays out...

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  • Your folks need to be thoughtful when collecting health information, but they may not know everything they need to consider. This infographic guides your teams through critical questions to help them plan and communicate how they’ll collect, use and protect patient data. It wraps up with a simple reminder to reach out to the Privacy Team when they need to talk through a specific situation.

Looking for the customer data version? Check it out, here.

    Want to collect health information?

    Your folks need to be thoughtful when collecting health information, but they may not know everything they need to consider. This infographic guides your teams through critical questions to help them plan and communicate how they’ll...

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