Hotline and Program Basics
Job aids
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How to speak up and handle tough conversations
Imagine a world where employees are empowered and skilled at working out their ethics and compliance concerns themselves—before tensions escalate and managers, HR, and/or your helpline investigators have to step in...[insert clouds parting and...
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Finalizing the investigation report
You’ve completed a thorough and thoughtful investigation, determined root causes, and have great ideas for how to resolve the issue and keep it from happening again. You’ve even written a fab report using our Writing a good investigation...
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Cost of non-compliance
Compliance failures can cost a lot! And we’re not just talking money. We’ve all heard horror stories about penalties, obligations (deferred prosecution agreements, yikes!), reputational impacts and other fiascos that can happen when something...
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What does the Ethics and Compliance team do?
Next time you’re at a party and someone asks you what you do, hand them this! Okay, maybe don’t—that’s kinda weird, but you can use this inspiring infographic to to teach employees what the Ethics and Compliance team...
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Non-retaliation for managers (Do this, not that) (line art version)
Do this, not that! Show your managers how—and how not—to address employees' ethics concerns effectively. Leveraging the learning power of contrasting pairs, this task-based piece walks managers through how to react when an employee raises an...
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Conflicts of Interest (line art version)
Make sure your employees know what's a conflict of interest—and, just as important, what to do about it. It’s too easy for folks to just “go with their gut” about potential conflicts. This piece uses simple icons to explain when...
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Legal and Compliance: Who Does What?
You’ve been asked it; this chart explains it. Set out for your employees the different roles and responsibilities of legal and compliance. Your compliance allies aren’t just in compliance; they’re also part of the legal team. Use this...
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Legal, Compliance, Audit, and HR: Who does what?
If you’ve ever struggled to explain your job to someone, we feel you! The lines are often blurry when trying to distinguish between legal, compliance, HR, and internal audit. Which also means urgent info might take a few detours before arriving at...
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Stuck with a tough decision? (line art version)
Ordered around how people actually think, this decision tree aids employees wrestling with whether something is permissible. Everyone experiences that queasy feeling when they’re not sure what how to do the right thing. We ask some...
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Helpline Flowchart
It’s a lot easier to encourage people to share thoughtful, accurate, and detailed information when YOU do it first! Help your teams shake off the uncomfies about contacting the helpline with this stellar flowchart that explains exactly what happens...
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What to expect during an internal investigation
Investigations often make employees anxious, even if they’re not the subject of any allegations. And when emotions run high, their brains stop processing all the info you are sharing with them. So, instead of hoping they remember all the stuff you...
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Making a call to the helpline?
Is your investigation team suffering from a case of so-and-so-is-breaking-the-rules anonymous report blues? Cure what ails you with this crafty one-pager. It lists all the ingredients for a fact-based report that your team can act on. Side effects...
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The 7 elements of a compliance program
Based on the Federal Sentencing Guidelines, this infographic sets out the seven elements to create and monitor an effective compliance culture—and helps you explain it to your board. The Federal Sentencing Guidelines aren’t known for being...
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Starting a side gig or second job?
Hobbies, interests, and secondary employment… OH MY! Side gigs—from hobbies-turned-hustles to volunteering and traditional employment—can sometimes be viewed as don’t-tell-anyone-or-you’ll-get-in-trouble pursuits, which is...
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What concerns should I report to the helpline?
Sometimes employees aren’t sure what issues they should raise through your helpline so you get everything from “so-and-so walks around barefoot in the office” to “I think my manager might be committing fraud.” This...
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When managers should escalate concerns to Compliance
We love it when leadership takes ownership of compliance, but what happens when they try to handle big-deal issues all on their own? Don’t leave ‘em in the dark wondering when they should loop you in. With this guide, they’ll know...
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Helpline: Anonymous vs. Confidential
Investigations can be complex, but your speak-up comms don’t need to be! Keep it basic with this straightforward chart that quickly eases fears about reporting to the helpline. By breaking down confidentiality and anonymity, folks will understand...
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Hiring red flags checklist
Make the HR team your new squad with this straightforward checklist for evaluating new hires. Trade, antitrust, anticorruption: all of these can be triggered by hiring the “wrong” person—or at least, by hiring them without telling the...
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Who should get this training?
Training everyone on everything is exhausting—for you and the org. It hurts your rep by making compliance feel like an irrelevant formality. But can you really do this differently? Yes! Tailor your training and reminders to the folks who pose the...
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Providing something of value to an HCP?
When providing payment or something of value to healthcare professionals, transparency is paramount. But to accomplish this, your teams need to gather and report accurate and complete information. Let this guide do the heavy lifting for you by...
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What can I ask a candidate during the hiring process?
Hiring is exciting (finally, all hands on deck!) but if anyone on the team slips up and asks the wrong question during the interview process—stormy seas are ahead! Fear not matey, because this infographic maps out what’s OK to ask, what...
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