Hotline and Program Basics
Job aids
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🔥 TrendingIf it's disclosed, it can be managed
Everyone thinks they can manage their own conflicts. Use this graphic piece to help your team identify and disclose all conflicts, all while reducing the stigma of doing so. One of employees’ core misunderstandings about conflicts of interests is...
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Has an employee come to you with a concern?
You nailed your speak-up campaign. Now it's time to build on that foundation and give your managers the perfect listen-up tool to handle those delicate intake conversations. Since it’s likely that employees will go to their supervisor with...
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Conflicts of Interest
Make sure your employees know what's a conflict of interest—and, just as important, what to do about it. It’s too easy for folks to just “go with their gut” about potential conflicts. This piece uses simple icons to explain when...
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Received an Employee Concern?
This elegant guide shows exactly where to go within the company when issues pop up: HR, compliance, or both. A lot of really smart managers and employees don’t know the difference between HR and compliance—the two teams’...
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How to speak up when you're a bystander
Employees don’t always speak up when they see things that don’t align with your org’s values or policies. Often, they throw in the towel because they think it’s someone else’s responsibility, that the issue was already...
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Why should I care about compliance?
Do your employees really get compliance or do they see it as a bureaucratic box-checking exercise they have to do once a year? Reach out to those naysayers (and your ethics cheerleaders) with this inspiring infographic that unpacks why compliance...
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Stuck with a tough decision?
Ordered around how people actually think, this decision tree aids employees wrestling with whether something is permissible. Everyone experiences that queasy feeling when they’re not sure what how to do the right thing. We ask some...
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Non-retaliation for managers (Do this, not that)
Do this, not that! Show your managers how—and how not—to address employees' ethics concerns effectively. Leveraging the learning power of contrasting pairs, this task-based piece walks managers through how to react when an employee raises an...
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Non-retaliation for managers
Ensure your managers know how to address employee concerns with this helpful go-to guide. We love contrasting examples—they’re extraordinarily powerful in helping people learn appropriate behavior. Here, this approach is used to show your...
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Our Code of Conduct
This ingenious infographic is the missing link between your masterful Code and having your employees actually use it. After all, you poured your compliance heart into an amazing reference tool that speaks practically about your values and expectations...
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Cooperating with internal investigations
When Happy Cloud is involved, it's a good day. Reassure your employees with this calming guide by setting expectations and educating them on the process of being a part of an investigation. Drawing from our team’s background in investigations, we...
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Basic Code of Conduct Obligations
This general guide is a quick reminder (with tips!) of day-to-day things that every employee needs to know, including how each of us has responsibilities related to ethics and compliance. Meant as a refresher and thought-provoker, this piece...
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Speak up: You have options!
Misconceptions around speaking up like, “you have to talk to your manager first” or “you should only go to compliance if someone’s breaking the law” will be a thing of the past with this infographic! Not only does it inform...
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What happens when I make a disclosure?
Employees are hesitant to disclose their personal interests for a conflict review because they’re worried they’ll be in trouble, have to ditch their side gig, or who will see their personal information. Eliminate the uncertainty of...
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Creating a speak up culture
You can preach “speaking up” until you’re blue in the face, but if your managers aren’t echoing the message—or even worse, unintentionally discouraging it—it’s not going to make a difference. And that’s sad...
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What happens to information I share with the compliance helpline?
Why’s it so scary in the dark? Because you can’t see what’s in it—duh! Shed some light on the unknown with this illuminating Helpline infographic. It breaks down who sees Helpline reports, why, and how to remain completely...
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When Do You Need to Check Our Code of Conduct?
This elegant decision tree goes beyond obvious cases like “when you're not sure” to give expansive guidance on when to use your Code. In short, if your employee is doing something brand-new at the company, they should check the Code. If your...
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Before you close the investigation file, make sure...
This simple checklist reminds your investigative team of how to effectively close out and document an investigation. Before an investigation team moves on, there are about a dozen elements of documentation and communication that must occur. It’s...
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Assessing Conflicts of Interest
This helpful one-pager gives HR professionals an easy way to assess whether a business decision raises red flags due to a conflict of interest. This off-the-shelf version guides them through both relationships and financial interests that may create a...
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Writing a good investigation report
After all the effort that goes into a quality workplace investigation, writing a report that’s both concise and comprehensive can seem exhausting. But you need to memorialize that effort and it’s not something you can afford to get wrong...
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7 myths about speaking up (and the truth)
The truth is employees hold misconceptions about your helpline that keep them from reporting. But you can bust those myths with this eye-catching infographic. It tackles seven common misbeliefs from “My company probably already knows about...
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What happens when I contact the helpline?
The hotline isn’t a black box. Take the mystery out of how the helpline process works with this easy explainer—you’ll show your people exactly how compliance reporting works, step-by-step, before they make the call. This is meant to...
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When should you raise a compliance issue?
This decision tree quickly helps employees determine the right time to raise concerns—and how to do it. You want your people to speak up, but they don’t want to bother the wrong person or feel like they’re whining. This aid walks...
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The Helpline Chronicles
We recognize that not everyone fancies themselves a writer, so we've done the hard part and created this plug-and-play template for real life scenarios. Since the helpline is uncharted territory for many folks, uncertainty about what happens after they...
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