It's not unusual to spend hours investigating a Helpline report only to discover that everything stemmed from a manager's poor people skills. It wasn't a true compliance issue after all. UGH!

Be proactive and give your leaders this concise—but robust—guide. It explains exactly how managers are expected to set a standard for their team, hold their team (and themselves) accountable, and how to do this while maintaining a positive working culture. Trust us, your future self will thank you!

Looking for a conversation guide for all employees on this topic? Check out How we treat each other. 

This piece is from our "Culture and Values" series—tools that are designed to give your folks practical guidance on how to live out your organization's values on a daily basis.