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Speaking Up

  • You nailed your speak-up campaign. Now it's time to build on that foundation and give your managers the perfect listen-up tool to handle those delicate intake conversations. Since it’s likely that employees will go to their supervisor with concerns, use this handy conversation guide as a blueprint to prep your managers and make the first report stick. It covers all the nuts and bolts including making sure employees feel heard, drilling down to the facts, and level-setting so everyone knows what to expect.

    Has an employee come to you with a concern?

    You nailed your speak-up campaign. Now it's time to build on that foundation and give your managers the perfect listen-up tool to handle those delicate intake conversations. Since it’s likely that employees will go to their supervisor with...

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  • What happens when you contact the helpline? - horizontal

    What happens when you contact the helpline? - horizontal

    The helpline isn’t a black box. Use this quick-hit graphic to show your employees what to expect before they make the call. Need to go into more detail? Check out "What happens when I contact the helpline?"

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  • Received an Employee Concern?

    Received an Employee Concern?

    This elegant guide shows exactly where to go within the company when issues pop up: HR, compliance, or both. A lot of really smart managers and employees don’t know the difference between HR and compliance—the two teams’...

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  • Stuck with a tough decision?

    Stuck with a tough decision?

    Ordered around how people actually think, this decision tree aids employees wrestling with whether something is permissible. Everyone experiences that queasy feeling when they’re not sure what how to do the right thing. We ask some...

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  • We do not tolerate retaliation

    We do not tolerate retaliation

    Use this highly visual piece to heighten your team’s understanding of what retaliation looks like, and what to do if it happens to them. This piece powerfully enforces a core tenet of your culture: retaliating against someone who raises a red flag...

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  • What is retaliation?

    What is retaliation?

    This helpful graphic gives full color to retaliation by both giving examples and explaining what to do about it. Retaliation is more than someone getting fired–this piece helps folks know it when they see it.

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  • Non-retaliation for managers (Do this, not that)

    Non-retaliation for managers (Do this, not that)

    Do this, not that! Show your managers how—and how not—to address employees' ethics concerns effectively. Leveraging the learning power of contrasting pairs, this task-based piece walks managers through how to react when an employee raises an...

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  • How to speak up when you're a bystander

    How to speak up when you're a bystander

    Employees don’t always speak up when they see things that don’t align with your org’s values or policies. Often, they throw in the towel because they think it’s someone else’s responsibility, that the issue was already...

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  • Super Simple Helpline

    Super Simple Helpline

    Snail mail? Yup, people still use it. This phenomenally straightforward piece tells your employees exactly what they need to know for reporting concerns. Heads up: this is the standard version. Looking for the line art version? Find it here.  

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  • Non-retaliation for managers

    Non-retaliation for managers

    Ensure your managers know how to address employee concerns with this helpful go-to guide. We love contrasting examples—they’re extraordinarily powerful in helping people learn appropriate behavior. Here, this approach is used to show your...

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  • In this short, targeted training video (0:40), managers will learn how they should address employee concerns to encourage speaking up and prevent retaliation claims.

We’ll guide them through how to react when an employee raises a concern using specific examples so it really sinks in. Then, we’ll cover what NOT to do to help avoid anything that might cause a chilling effect on reporting.

Want to make a lasting impression? Follow up with Non-retaliation for Managers: (Do This, Not That) and some of these other related pieces for reinforcement.

    Video: Non-retaliation for Managers

    In this short, targeted training video (0:45), managers will learn how they should address employee concerns to encourage speaking up and prevent retaliation claims. We’ll guide them through how to react when an employee raises a concern using...

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  • Basic Code of Conduct Obligations

    Basic Code of Conduct Obligations

    This general guide is a quick reminder (with tips!) of day-to-day things that every employee needs to know, including how each of us has responsibilities related to ethics and compliance. Meant as a refresher and thought-provoker, this piece...

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  • Our Code of Conduct

    Our Code of Conduct

    This ingenious infographic is the missing link between your masterful Code and having your employees actually use it. After all, you poured your compliance heart into an amazing reference tool that speaks practically about your values and expectations...

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  • Let’s be real, when it comes to being a manager, the people stuff is usually the hardest part of the job. And being asked to be “inclusive” can raise anxiety levels even further: How exactly do I do that? Am I doing something wrong? Is there something I haven’t thought of? It’s complex, but this super practical infographic isn’t. It skillfully lays out nine DOs and DON’Ts for managers to apply in their day-to-day work lives. Share this with them to ensure a welcoming environment for everyone!

    How a manager can create inclusion

    Let’s be real, when it comes to being a manager, the people stuff is usually the hardest part of the job. And being asked to be “inclusive” can raise anxiety levels even further: How exactly do I do that? Am I doing something wrong? Is...

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  • The right place

    The right place

    Assure your employees they can raise ethics or compliance concerns, even if they're not 100% sure they're right—they just need to be coming from the right place.

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  • What does "in good faith" mean?

    What does "in good faith" mean?

    Show your employees that a sincere belief that what you're saying is true is reason enough to come forward.

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  • Annual Refresher Course & Code Obligations Job Aid

    Annual Refresher Course & Code Obligations Job Aid

    Still stuck doing annual check-the-box training? Gross, and sorry. But hey, at least this 31-slide kit will make it 10 minutes long and actually relevant to every employee. So, you've got that going for you, which is nice. The ideal annual refresher...

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  • What happens when you contact the helpline?

    What happens when you contact the helpline?

    The helpline isn’t a black box. Use this quick-hit graphic to show your employees what to expect before they make the call. Need to go into more detail? Check out "What happens when I contact the helpline?"

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  • Why’s it so scary in the dark? Because you can’t see what’s in it—duh! Shed some light on the unknown with this illuminating Helpline infographic. 

It breaks down who sees Helpline reports, why, and how to remain completely anonymous in case some folks are still afraid to report. It also covers the follow-up process so they’re more likely to answer your questions and receive your close out message. A metaphorical night light!

Want a more concise overview? Check out Hotline: Anonymous vs. Confidential.

    What happens to information I share with the compliance helpline?

    Why’s it so scary in the dark? Because you can’t see what’s in it—duh! Shed some light on the unknown with this illuminating Helpline infographic.  It breaks down who sees Helpline reports, why, and how to remain completely...

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  • You can preach “speaking up” until you’re blue in the face, but if your managers aren’t echoing the message—or even worse, unintentionally discouraging it—it’s not going to make a difference. And that’s sad. But don’t worry. Be happy. because you can show ‘em what the right way looks like with this fab framework for creating psychological safety, offering speak-up pathways for every preference, and modeling positive leadership when mistakes (inevitably) happen.

    Creating a speak up culture

    You can preach “speaking up” until you’re blue in the face, but if your managers aren’t echoing the message—or even worse, unintentionally discouraging it—it’s not going to make a difference. And that’s sad...

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  • Hotline Speak Up - horizontal

    Hotline Speak Up - horizontal

    The hotline poster goes 21st century! Print a poster or display it on any digital screen where you want to drive hotline awareness.

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  • If we didn't want to hear it...

    If we didn't want to hear it...

    You take ethics and compliance seriously, so remind your employees—with a little humor—you actually want them to come forward with any concerns.

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  • “Do the right thing” is simple advice but harder in practice. What does it all mean!?

Use this high-impact screensaver to create ethical awareness and remind folks of available resources (*ahem* your policies!) to help them make good decisions. Top it off with contact information for your helpline for any extra tough questions.

Pro tip: These screensavers are a great accompaniment to the Stuck with a tough decision? decision tree!

    Do our policies prohibit it?

    “Do the right thing” is simple advice but harder in practice. What does it all mean!? Use this high-impact graphic to create ethical awareness and remind folks of available resources (*ahem* your policies!) to help them make good decisions...

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  • Video: What does the ethics and compliance team do?

    Video: What does the ethics and compliance team do?

    In this short, targeted training video (0:58), employees will learn how the E&C team puts your organizational values into practice.  We'll cover the "why" of training and policies, your role in overseeing the helpline, and your responsibility...

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