Investigations
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Video: What happens when I contact the helpline?
This short, targeted training video (around 90 seconds), will transform even the most reticent employee into one that’s 100% comfy with contacting the helpline. This video covers the basics, from what info to share with the helpline, to what...
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What to do when an employee raises a concern
So, your employees feel comfortable raising concerns to management. Good! Your speak-up culture is on the right track for success. But wait, have you trained your managers on how to handle these delicate conversations? Prime your managers with the...
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Tips for a quality investigation
Feeling lost in the workplace investigation maze? Use this handy guide as your GPS. It walks you through 15 key points to think about on your investigation journey: Before - Determining goals and choosing the right...
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Template: Hotline FAQs
A guide to making your hotline employee-friendly and effective with pre-made FAQs you can easily customize. These FAQs help minimize anxiety and boost confidence in your reporting system by explaining what to know and expect in simple, friendly, human...
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Video: When to escalate concerns to compliance
Take the confusion out of escalating concerns with this short, targeted training video. In less than two minutes, brief your managers and HR on the key indicators for when an issue should be raised to Compliance. From illegal activity to harmful...
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Video: Cooperating with Internal Investigations
Investigations are a normal part of business, but can be stressful for some employees. Keep everyone cool as a cucumber with this video, which outlines the top five things to remember when they’re asked to participate. It focuses on things that...
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Template: Speak Up Snapshot
Reports: They weren’t fun in elementary school, and they’re not fun now. If only you had something to do the work for you… like this dynamic template! Impress your colleagues, stakeholders, and even the Board with Broadcat’s...
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Video: Has an employee come to you with a concern?
It's gonna happen—I mean, it's what you've trained them to do!—employees are gonna go to their managers with potential ethics concerns. Here's the question: Are your managers prepared for it? They are if they have this short, targeted...
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Template: Communicating with Hotline Callers
These email templates help you gather information, manage expectations, and ensure follow-up when employees report issues. Use these to manage the full lifecycle of a hotline case in an empathetic—and consistent—manner. We’ve even...
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