Video: Has an employee come to you with a concern?

Video: Has an employee come to you with a concern?
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Description

It's gonna happen—I mean, it's what you've trained them to do!—employees are gonna go to their managers with potential ethics concerns. Here's the question: Are your managers prepared for it?

They are if they have this short, targeted training video (1:35) that talks managers through how to handle the conversation when employees come to them with concerns. It covers three main elements:

  1. Making employees feel heard

  2. Uncovering facts

  3. Level-setting so everyone knows what to expect

Want to make sure it sticks? Arm your managers with the companion infographic for an at-a-glance refresher, or share the module that walks through the conversation step-by-step.