Video: Has an employee come to you with a concern?

Video: Has an employee come to you with a concern?
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Description

It's gonna happen—I mean, it's what you've trained them to do!—employees are gonna go to their managers with potential ethics concerns. Here's the question: Are your managers prepared for it?

They are if they have this short, targeted training video (around 90 seconds) that talks managers through how to handle the conversation when employees come to them with concerns. It covers three main elements:

  1. Making employees feel heard

  2. Uncovering facts

  3. Level-setting so everyone knows what to expect

Want to make sure it sticks? Arm your managers with the companion infographic for an at-a-glance refresher, or share the module that walks through the conversation step-by-step.