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Job aids

Contrasting examples

Office Employees

  • How we treat each other around the office

    How we treat each other around the office

    If a chunk of your Helpline reports stem from interpersonal issues—like general lack of civility and professionalism—you’re not alone. And, that’s no surprise. Like college roommates, sometimes our day-to-day interactions get...

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  • Interacting with clients and service providers

    Interacting with clients and service providers

    While treating customers and vendors with respect is the right thing to do, it’s also great for business. Avoid helpline complaints and negative reviews (including on job search sites) by explaining exactly what civility and respect look like when...

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  • Working remotely? Protect your data!

    Working remotely? Protect your data!

    Your employees likely work on the go—from hotels, airports, home, bathroom stalls (hey, we don’t judge!)—which invites increased cybersecurity, privacy, and confidentiality risks. Kick your worries to the curb by giving them this tool,...

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  • This looks like building a relationship—but this looks like a bribe

    This looks like building a relationship—but this looks like a bribe

    This simple guide provides easy-to-understand principles on how to ethically entertain (lobster illustration included!). We counterpose a reasonable meal with more sumptuous fare to remind your team that they’re allowed to entertain, but never...

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