External Communications
All Employees
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Careful virtual communications
We may love dishing about juicy binge-worthy shows on Slack, but it’s easy to forget that these types of communications are on company record, which can lead to problems if discussions take a sensitive turn. At best: cringey embarrassing...
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How to use AI Chatbots at work
Your employees are eager to leverage AI chatbots to boost productivity and enhance their work. But how do you balance that with cybersecurity, protecting IP, and reputational risk? While prohibiting the use of AI might sound good, it ignores human...
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Posting on politics?
Help your employees navigate the implications of politics and social media without infringing on their autonomy. Folks wanting to engage in political discussions online can create serious problems for your company. Provide them with an easy flowchart to...
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Taking an active role in politics?
Your employees will appreciate this clear guidance on how to participate in political activities without breaking the rules. While political debates are best left to awkward family dinners—let’s face it—personal views are bound to come...
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Video: Engaging in politics?
Show your teams how to engage in polite political speech with this illuminating video. In less than two minutes (1:25), it shares tips on having healthy discussions and empowers folks to switch topics or end conversations if needed. Use this video...
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Video: AI Chatbots
Your employees are eager to leverage AI Chatbots—and while having robots help us work is cool, it also poses some serious risk. Help them understand how to use AI Chatbots without introducing a whole host of risks with this easy to digest...
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Dawn Raid: How to Respond
Dawn Raids can be scary, but Happy Cloud knows what to do. Educate your team on how to respond when government agents come knocking. Your team shouldn’t be unprepared for a surprise visit from regulators. This piece offers some tried-and-true...
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Vanishing Words: A Guide to Ephemeral Messaging
Ephemeral messaging—aka self-destructing apps—are an easy way to send a quick status update. But, when it comes to business discussions, your employees need to know the DOs and DON’Ts of using these apps to keep your company out of hot...
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Suspect a privacy breach?
Awkward silence = cringe. Awkward silence with your coworkers = just plain terrible. Help your employees avoid long pauses and staring contests with this incredibly helpful infographic. It covers everything they need to share about a potential data...
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Piecing together confidential info - horizontal
Employees' social media posts can provide enough bits of a story for your foes to assemble the whole picture of your confidential info. This graphic shows how it's done.
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One post, no context - horizontal
A quick, beautiful illustration that social media can ruin your employees' careers in one instant.
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Saying it online...
This cool piece reminds your team of the need to be as mindful of what they say online—as well as off.
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Check the background before you share it
Encourage your team to avoid inadvertently posting photos with your company's confidential info.
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Piecing together confidential info
Employees' social media posts can provide enough bits of a story for your foes to assemble the whole picture of your confidential info. This graphic shows how it's done.
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Who's looking at your profile?
Folks don't realize how useful social media can be to your company's adversaries. This helpful graphic cautions them before they post online.
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Before a merger or acquisition...
Mergers and acquisitions can be both exciting and terrifying, like base jumping, that long drop on a rollercoaster, or attending a social event for us introverts. While we don’t have a remedy for that weird stomach feeling, we do have a solution to...
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Video: Before You Post
In this short, targeted training video (1:12), employees will learn how to steer clear of work-related hazards on social media. Like a trusty Driver’s Ed instructor, we’ll talk your employees through how to think proactively, so they...
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Social Media Module
Help your folks avoid saying dumb stuff on social media without sounding like everyone’s Aunt Irene. This simple, friendly visual guide pairs well with our social media checklist and any IPA that has a strong citrus note. This Guide gives each of...
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Have something to say
Remind your team that when they're speaking up, they're speaking on behalf of themselves. Originally created to create awareness on political activities in the workplace, this can be customized for other situations.
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One post, no context
A quick, beautiful illustration that social media can ruin your employees' careers in one instant.
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Video: Careful Communications
Give your teams clear guidance on the do’s and don’ts of virtual communications with this short video (2:15). In less than 3 minutes, this video breaks down the top five things to consider when engaging in virtual communications: the...
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Awareness campaign: AI chatbots
Let’s be real: Your employees are already using generative AI and chatbots to boost their work. Before they slip up and accidentally share sensitive information or breach IP protections, display these awareness materials where they’ll...
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Careful virtual communications (mini-module)
Virtual communication has tons of advantages like convenience and efficiency. But along with these pros come disadvantages like misinterpretation and lack of privacy. In seven brief slides, this deck gives your employees everything they need to...
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Interacting with clients and service providers
While treating customers and vendors with respect is the right thing to do, it’s also great for business. Avoid helpline complaints and negative reviews (including on job search sites) by explaining exactly what civility and respect look like when...
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