Working with Others
Job aids
Contrasting examples
Operations Team
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Preparing to gather competitive intelligence?
While going undercover and being a super sleuth sounds like fun, it’s not something you want your employees doing to sniff out what your competitors are up to. Use this piece to explain the right way to gather information and what’s totally...
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This looks like building a relationship—but this looks like a bribe
This simple guide provides easy-to-understand principles on how to ethically entertain (lobster illustration included!). We counterpose a reasonable meal with more sumptuous fare to remind your team that they’re allowed to entertain, but never...
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Before a merger or acquisition...
Mergers and acquisitions can be both exciting and terrifying, like base jumping, that long drop on a rollercoaster, or attending a social event for us introverts. While we don’t have a remedy for that weird stomach feeling, we do have a solution to...
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Interacting with clients and service providers
While treating customers and vendors with respect is the right thing to do, it’s also great for business. Avoid helpline complaints and negative reviews (including on job search sites) by explaining exactly what civility and respect look like when...
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