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  • Our labor standards

    Our labor standards

    You have high standards—labor standards, that is. And you want your suppliers to share these values too.  This infographic makes it clear that—when it comes to treating employees with dignity and respect—no one better be lurking...

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  • Reviewing a physician agreement?

    Reviewing a physician agreement?

    Finding out about a deal-breaker weeks into the negotiation process is no bueno. Be the hero and save your organization time and dinero with this clever checklist. Broken into two sections, this tool guides your people through evaluating the arrangement...

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  • Has an employee come to you with a concern?

    Has an employee come to you with a concern?

    You nailed your speak-up campaign. Now it's time to build on that foundation and give your managers the perfect listen-up tool to handle those delicate intake conversations. Since it’s likely that employees will go to their supervisor with...

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  • Making a call to the helpline?

    Making a call to the helpline?

    Is your investigation team suffering from a case of so-and-so-is-breaking-the-rules anonymous report blues? Cure what ails you with this crafty one-pager. It lists all the ingredients for a fact-based report that your team can act on. Side effects...

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  • Sourcing a product?

    Sourcing a product?

    Sourcing products (or product components) from sanctioned or embargoed countries can be baaaad for business, so don’t roll the dice and assume your buyers will correctly remember which sources to avoid. Double down and give them this practical...

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  • Our Code of Conduct

    Our Code of Conduct

    This ingenious infographic is the missing link between your masterful Code and having your employees actually use it. After all, you poured your compliance heart into an amazing reference tool that speaks practically about your values and expectations...

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  • Taking an active role in politics?

    Taking an active role in politics?

    Your employees will appreciate this clear guidance on how to participate in political activities without breaking the rules. While political debates are best left to awkward family dinners—let’s face it—personal views are bound to come...

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  • Preparing to gather competitive intelligence?

    Preparing to gather competitive intelligence?

    While going undercover and being a super sleuth sounds like fun, it’s not something you want your employees doing to sniff out what your competitors are up to. Use this piece to explain the right way to gather information and what’s totally...

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  • Working remotely? Protect your data!

    Working remotely? Protect your data!

    Your employees likely work on the go—from hotels, airports, home, bathroom stalls (hey, we don’t judge!)—which invites increased cybersecurity, privacy, and confidentiality risks. Kick your worries to the curb by giving them this tool,...

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  • Leading a team after a major event?

    Leading a team after a major event?

    Business disruptions or other major events can be unsettling: routines are out the window and there’s a lot of change for everyone to process and manage all at once. Show your leaders how to lead, cut through the chaos, and help your managers find...

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  • Has an employee asked for reasonable accommodation?

    Has an employee asked for reasonable accommodation?

    Inclusion isn’t just a buzzword: Every company wants to make sure employees are set up for success and have equal access to all their benefits and privileges—after all, that’s how you retain your best people! Since every person and...

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  • Has someone come to our ER seeking emergency care?

    Has someone come to our ER seeking emergency care?

    Healthcare laws are complicated—we’re looking at you, EMTALA!—but this decision tree is not. Use this tool to help your employees follow appropriate ER procedures: should the person seeking care receive emergency care or be transferred,...

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  • Partnering with HCPs

    Partnering with HCPs

    Do your Company reps ever pitch partnership opportunities with HCPs? That’s awesome! Partnerships are great for business … when they’re properly handled. Show your support with this checklist, which guides your people through the...

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  • Technical Support to HCPs

    Technical Support to HCPs

    It’s dangerous to go alone! Take this! Use this checklist to prep your reps to provide technical support in a clinical setting. This tool breaks down what they need to consider before and during their visit to keep interactions with HCPs totally...

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  • Communicating off-label use

    Communicating off-label use

    Your HCP-facing employees want to encourage use of your products while keeping between the lines. Says easy, does hard! Help them stay on the straight and narrow path with this tool that outlines what’s appropriate—both generally when sharing...

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  • Watch out for red flags from third parties

    Watch out for red flags from third parties

    Do your employees know what to look out for when managing third parties? This piece supports their due diligence efforts by covering the five red flags they need to spot and tell you about ASAP!

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  • How to complete the CMS Certificate of Medical Necessity

    How to complete the CMS Certificate of Medical Necessity

    Need to complete the CMS Certificate of Medical Necessity? Use these elegant job aids to help your team do it properly. Government instructions, amirite?! We’ve taken the government’s confusing form-completion directions and transformed them...

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  • How can I ethically interact with Healthcare Professionals?

    How can I ethically interact with Healthcare Professionals?

    Make interacting with HCPs easier for your employees by laying out what they can and can’t do in a simple—yet powerful—chart. If your G&E policy can’t be distilled into a chart, it’s too complicated. We’ve done...

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  • How to complete the CMS Advance Beneficiary Notice of Noncoverage (ABN)

    How to complete the CMS Advance Beneficiary Notice of Noncoverage (ABN)

    Help your representatives navigate confusing government instructions for completing the CMS Advance Beneficiary Notice of Noncoverage (ABN) with this straightforward job aid. We’ve simplified seven (seven!!) full pages of dense government...

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  • Instructions to review a Detailed Work Order (DWO)

    Instructions to review a Detailed Work Order (DWO)

    Use this graphic job aid to prevent your sales team from running afoul of CMS requirements when they review DWOs. Who knew reviewing DWOs were so complicated?! (Those in the medical field, obvs.) Broken down into a two-step process covering both...

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  • Get asked to click on a link? (job aid)

    Get asked to click on a link? (job aid)

    Scammers are complicated, but spotting when they're spoofing web domains doesn't have to be. Use this helpful piece to teach your team the basics of avoiding fraudulent payments, misplaced confidential documents, and a compromised network by knowing...

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  • Basic Code of Conduct Obligations

    Basic Code of Conduct Obligations

    This general guide is a quick reminder (with tips!) of day-to-day things that every employee needs to know, including how each of us has responsibilities related to ethics and compliance. Meant as a refresher and thought-provoker, this piece...

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  • Referrals involving Medicare or Medicaid

    Referrals involving Medicare or Medicaid

    Use this decision tree to help your employees navigate the Stark Law’s requirements regarding referrals involving payment by Medicare or Medicaid. Covering the essentials of most day-to-day situations and the requirements that physician...

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  • When Do You Need to Check Our Code of Conduct?

    When Do You Need to Check Our Code of Conduct?

    This elegant decision tree goes beyond obvious cases like “when you're not sure” to give expansive guidance on when to use your Code. In short, if your employee is doing something brand-new at the company, they should check the Code. If your...

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