It’s not unusual to receive a Helpline report, only to find out after hours of investigation that it isn’t a true harassment or discrimination issue—it’s a general lack of civility and professionalism by a manager. Yikes! 

In their defense, many managers never receive training on giving constructive feedback, and it’s easy to forget to show appreciation when someone is brave enough to speak up.

That’s where this comprehensive guide comes in. It explains exactly how managers are expected to set a standard for their team and promote a speak up culture—where differences are valued and people feel rewarded for offering their input.

Looking for a conversation guide for all employees? Check out Giving and receiving feedback. 

This piece is from our "Culture and Values" series—tools that are designed to give your folks practical guidance on how to live out your organization's values on a daily basis.