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Civility and professionalism (mini-module)Creating a culture of respect leads to positive outcomes for your teams AND business partners, but knowing how to do this isn’t always clear to your employees. In six brief slides, this...6✨Tokens -
Received a request to transfer data?What counts as "personal data" to one person might not be to another, which can create major headaches. Use this decision tree to remedy your ills and ensure all your teams have a healthy dose of...8✨Tokens -
Loose lips cause stock dipsNot everyone knows when sensitive business info gets out, but everyone knows when your stock plummets. This piece vividly illustrates the connection.2✨Tokens -
We compete for talentMake sure your team knows "no-hire" agreements are illegal with this graphic reminder. Based on recent DOJ antitrust litigation, this piece explains that antitrust behavior extends beyond...8✨Tokens -
Leading with fairness: A disciplinary guide for managers (mini-module)Inconsistent discipline can cause confusion and frustration amongst your employees (and even cause legal trouble!). No wonder consistent enforcement is one of the 7 elements of an effective...8✨Tokens -
Third Party Code of Conduct TrainingYour third parties—like vendors, consultants, suppliers, and business partners—are essentially an extension of your org, so they need to know and uphold your standards. Share this...12✨Tokens -
Handling personal data (mini-module)Give your teams the clarity they need when it comes to handling and managing personal data. In eight brief slides, this deck gives employees an overview of how to identify personal data, then...7✨Tokens -
Module: Personal Data & PrivacyYou don’t expect your employees to memorize everything about privacy and personal data, but that’s the message they’ll get if you dump a ton of regulation-focused material on them...15✨Tokens -
Gathering information for a personal data requestExpeditious Ex·pe·di·tious | /ˌekspəˈdiSHəs/ Definition : to do something with speed and efficiency How to use expeditious in a sentence: This checklist helps your...8✨Tokens -
Can I use personal data for this purpose?If COVID taught us one thing, it’s that we all like a good puzzle…occasionally. But when it comes to using personal data, there should be nothing puzzling about it. This decision tree...8✨Tokens -
Check before you collect personal dataCollecting customer information is easy. Making sure your employees know if it’s legal might not be. This sleek awareness piece reminds your employees to make sure it’s OK before they...2✨Tokens -
Video: Has an employee come to you with a concern?It's gonna happen—I mean, it's what you've trained them to do!—employees are gonna go to their managers with potential ethics concerns. Here's the question: Are your managers prepared for...10✨Tokens -
Giving and receiving feedback (manager version)It’s not unusual to receive a Helpline report, only to find out after hours of investigation that it isn’t a true harassment or discrimination issue—it’s a general lack of...8✨Tokens -
Do you really need that data?Just because it's possible doesn't mean your team should do it. Urge them to be mindful in how (and why) they collect data.2✨Tokens -
Organizing a company event?Help your event organizers throw an inclusive, productive, and (importantly!) fun event with this enlightening infographic. Starting with pre-event considerations like pulling the necessary permits...6✨Tokens -
Video: How to speak up and handle tough conversationsTough conversations are inevitable! But you know what shouldn’t be? Handling them poorly. Equip your teams with the soft skills they need to engage in tough conversations with this short video...8✨Tokens -
Before a merger or acquisition...Mergers and acquisitions can be both exciting and terrifying, like base jumping, that long drop on a rollercoaster, or attending a social event for us introverts. While we don’t have a remedy...8✨Tokens -
How to handle a personal data requestCharades is fun, but, when it comes to handling requests for personal data, the last thing you want is for employees to play guessing games. Remove the ambiguity with this nifty infographic. It...8✨Tokens -
Collecting sensitive personal data?Collecting consumer data is risky business. Your company needs this information to run, but your people should only be collecting what they absolutely need, and tracking those reasons. But do they...8✨Tokens -
When managers should escalate concerns to ComplianceWe love it when leadership takes ownership of compliance, but what happens when they try to handle big-deal issues all on their own? Don’t leave ‘em in the dark wondering when they should...8✨Tokens -
Interacting with clients and service providersWhile treating customers and vendors with respect is the right thing to do, it’s also great for business. Avoid helpline complaints and negative reviews (including on job search sites) by...8✨Tokens -
Giving and receiving feedbackIf a chunk of your Helpline reports stem from interpersonal issues—like general lack of civility and professionalism—you’re not alone. And, that’s no surprise. People...8✨Tokens -
Module: What can I ask a candidate during the hiring process?Hiring is exciting (finally, all hands on deck!) but if anyone on the team slips up and asks the wrong question during the interview process—stormy seas are ahead! Fear not matey, because this...15✨Tokens -
What can I ask a candidate during the hiring process?Hiring is exciting (finally, all hands on deck!) but if anyone on the team slips up and asks the wrong question during the interview process—stormy seas are ahead! Fear not matey, because this...8✨Tokens