Video: How to speak up and handle tough conversations

Tough conversations are inevitable! But you know what shouldn’t be? Handling them poorly. Equip your teams with the soft skills they need to engage in tough conversations with this short video (1:42).

This video uses contrasting examples to guide your folks through the entire lifecycle of a tough conversation—beginning with potential sources of conflict (like different ideas, habits, or behaviors) to convo prep, navigating the actual conversation, and follow-up. This training video gives clear guidance every step of the way.

Looking for something similar, but maybe less… animated? Get your paws on the How to speak up and handle tough conversations infographic.