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Hotline and Program Basics

Ethics Ambassadors

  • This micromodule equips your managers to create a speak-up culture that empowers employees to voice their concerns.

In seven brief slides, the journey starts with explaining why employees might not feel comfortable raising concerns, and continues with several stops along the way: (1) how to foster open communication, (2) handling mistakes tactfully (including their own!) and (3) when and how to invite  employees to raise concerns. 

Add this micromodule to the Annual Refresher Course, What to do when an employee raises a concern module, or couple it with the Creating a Speak-up Culture job aid or video to drive the point home.

    Creating a speak-up culture (mini-module)

    This mini-module equips your managers to create a speak-up culture that empowers employees to voice their concerns. In seven brief slides, the journey starts with explaining why employees might not feel comfortable raising concerns, and continues...

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  • This checklist simplifies the investigation report drafting process and guides your investigators through everything they need to include—from initial timelines to root causes.

    Writing a good investigation report

    After all the effort that goes into a quality workplace investigation, writing a report that’s both concise and comprehensive can seem exhausting. But you need to memorialize that effort and it’s not something you can afford to get wrong...

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  • What to do when an employee raises a concern

    What to do when an employee raises a concern

    So, your employees feel comfortable raising concerns to management.  Good! Your speak-up culture is on the right track for success. But wait, have you trained your managers on how to handle these delicate conversations? Prime your managers with the...

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  • 7 myths about speaking up (and the truth)

    7 myths about speaking up (and the truth)

    The truth is employees hold misconceptions about your helpline that keep them from reporting. But you can bust those myths with this eye-catching infographic. It tackles seven common misbeliefs from “My company probably already knows about...

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  • What happens when I contact the helpline?

    What happens when I contact the helpline?

    The hotline isn’t a black box. Take the mystery out of how the helpline process works with this easy explainer—you’ll show your people exactly how compliance reporting works, step-by-step, before they make the call. This is meant to...

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  • Email Signatures

    Email Signatures

    Don't waste the chance to get your compliance message out there; use this easy guide to incorporate it with every email. You ever seen folks who have compliance team branding, with their own signatures? Those are cool. But you know what’s better?...

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  • When should you raise a compliance issue?

    When should you raise a compliance issue?

    This decision tree quickly helps employees determine the right time to raise concerns—and how to do it. You want your people to speak up, but they don’t want to bother the wrong person or feel like they’re whining. This aid walks...

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  • This toolkit guides you through everything to think about before, during, and after your investigation journey to ensure fair and defensible outcomes.

    Tips for a quality investigation

    Feeling lost in  the workplace investigation maze? Use this handy guide as your GPS. It walks you through 15 key points to think about on your investigation journey:  Before - Determining goals and choosing the right...

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  • The Helpline Chronicles

    The Helpline Chronicles

    We recognize that not everyone fancies themselves a writer, so we've done the hard part and created this plug-and-play template for real life scenarios. Since the helpline is uncharted territory for many folks, uncertainty about what happens after they...

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  • How to speak up and handle tough conversations

    How to speak up and handle tough conversations

    Imagine a world where employees are empowered and skilled at working out their ethics and compliance concerns themselves—before tensions escalate and managers, HR, and/or your helpline investigators have to step in...[insert clouds parting and...

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  • Model Code of Conduct Training Module

    Model Code of Conduct Training Module

    This simple guide will help your employees navigate your company's Code of Conduct. A very short, very simple framing of your Code of Conduct that covers what it is, where to find it, and when to check it. These 8 slides can be read by employees in 1-2...

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  • Video: How to speak up when you’re a bystander

    Video: How to speak up when you’re a bystander

    Give employees the confidence they need to intervene when they see or hear something that doesn’t seem right. This short, targeted training video (1:23) empowers your employees to take action by telling them: (1) How to prepare to respond, (2) What...

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  • Video: What happens when I contact the helpline?

    Video: What happens when I contact the helpline?

    This short, targeted training video (1:20), will transform even the most reticent employee into one that’s 100% comfy with contacting the helpline. This video covers the basics, from what info to share with the helpline, to what happens after a...

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  • Help folks understand how the E&C Team impacts their day-to-day and why they are essential to our business with this infographic.

    What does the Ethics and Compliance team do?

    Next time you’re at a party and someone asks you what you do, hand them this! Okay, maybe don’t—that’s kinda weird, but you can use this inspiring infographic to to teach employees what the Ethics and Compliance team...

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  • Non-retaliation for managers (Do this, not that) (line art version)

    Non-retaliation for managers (Do this, not that) (line art version)

    Do this, not that! Show your managers how—and how not—to address employees' ethics concerns effectively. Leveraging the learning power of contrasting pairs, this task-based piece walks managers through how to react when an employee raises an...

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  • Conflicts of Interest (line art version)

    Conflicts of Interest (line art version)

    Make sure your employees know what's a conflict of interest—and, just as important, what to do about it. It’s too easy for folks to just “go with their gut” about potential conflicts. This piece uses simple icons to explain when...

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  • Legal and Compliance: Who Does What?

    Legal and Compliance: Who Does What?

    You’ve been asked it; this chart explains it. Set out for your employees the different roles and responsibilities of legal and compliance. Your compliance allies aren’t just in compliance; they’re also part of the legal team. Use this...

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  • Stuck with a tough decision? (line art version)

    Stuck with a tough decision? (line art version)

    Ordered around how people actually think, this decision tree aids employees wrestling with whether something is permissible. Everyone experiences that queasy feeling when they’re not sure what how to do the right thing. We ask some...

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  • Video: When to escalate concerns to compliance

    Video: When to escalate concerns to compliance

    Take the confusion out of escalating concerns with this short, targeted training video (1:30). In less than two minutes, brief your managers and HR on the key indicators for when an issue should be raised to Compliance. From illegal activity to harmful...

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  • Video: If it's disclosed, it can be managed

    Video: If it's disclosed, it can be managed

    This targeted training video (1:14) provides a thorough, but quick overview of what conflicts are, how they often stem from good things, and why it’s important to disclose them (even if they don’t think there’s an issue).  Use it...

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  • What to expect during an internal investigation

    What to expect during an internal investigation

    Investigations often make employees anxious, even if they’re not the subject of any allegations. And when emotions run high, their brains stop processing all the info you are sharing with them. So, instead of hoping they remember all the stuff you...

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  • Making a call to the helpline?

    Making a call to the helpline?

    Is your investigation team suffering from a case of so-and-so-is-breaking-the-rules anonymous report blues? Cure what ails you with this crafty one-pager. It lists all the ingredients for a fact-based report that your team can act on. Side effects...

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  • Virtual Backgrounds

    Virtual Backgrounds

    Video meetings allow you to easily conduct business and share info from wherever you are—sometimes a little too easily—but these virtual backgrounds have your back, literally! Use them to remind yourself and others to keep unrelated work docs...

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  • Do the right thing!

    Do the right thing!

    One of our favorites, this eye-catching piece conveys a timeless reminder to do right, every day.

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