Writing that motivates others to act and follow standards is a talent that doesn’t come naturally to many of us. After years of academic and professional pressure, we default to using fancy schmancy words and over-explaining things—cluttering the core message and losing a reader’s interest before the second sentence.

Let’s fix that! This plain language guide encourages you to do away with what you think a compliance document—including policies, training, and reports—should look or sound like and take a reader-centered approach.

We’ll make sure your communication is spotlight-ready by showing you how to define and refine your message by answering three big questions with detailed checklists and contrasting examples:

• What do you want to say?

• How should you say it?

• How should you format it? 

Your employees will appreciate how simple you’ve made compliance. You’ll appreciate fewer questions in your inbox.