This simple guide provides easy-to-understand principles on how to ethically entertain (lobster illustration included!). We counterpose a reasonable meal with more sumptuous fare to remind your team that they’re allowed to entertain, but never...

Make interacting with HCPs easier for your employees by laying out what they can and can’t do in a simple—yet powerful—chart. If your G&E policy can’t be distilled into a chart, it’s too complicated. We’ve done...

While treating customers and vendors with respect is the right thing to do, it’s also great for business. Avoid helpline complaints and negative reviews (including on job search sites) by explaining exactly what civility and respect look like when...