Healthcare laws are complicated—we’re looking at you, EMTALA!—but this decision tree is not. Use this tool to help your employees follow appropriate ER procedures: should the person seeking care receive emergency care or be transferred, or should staff follow other protocol? By walking both front-line employees and medical professionals through a few simple questions, this piece makes it easy for them to make the call without breaking a sweat—and know where to go for answers if they’re still unsure.