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  • How we treat each other around the office
    How we treat each other around the office
    If a chunk of your Helpline reports stem from interpersonal issues—like general lack of civility and professionalism—you’re not alone. And, that’s no surprise. Like college...
    8✨Tokens
  • Are you prohibited from associating with others?
    Are you prohibited from associating with others?
    Employees (yours or your suppliers') who feel respected and supported by their employers are more productive and more likely to follow the rules (and speak up if something seems off). All the things...
    4✨Tokens
  • Is it OK to do or say [blank] at work?
    Is it OK to do or say [blank] at work?
    Grandma knows what’s up. Help your team easily determine whether behavior is appropriate at the workplace with this colorful decision tree. Your workplace doesn’t have to be stuffy, but...
    6✨Tokens
  • Interacting with clients and service providers
    Interacting with clients and service providers
    While treating customers and vendors with respect is the right thing to do, it’s also great for business. Avoid helpline complaints and negative reviews (including on job search sites) by...
    8✨Tokens
  • Civility and professionalism (mini-module) Civility and professionalism (mini-module) Civility and professionalism (mini-module) Civility and professionalism (mini-module)
    Civility and professionalism (mini-module)
    Creating a culture of respect leads to positive outcomes for your teams AND business partners, but knowing how to do this isn’t always clear to your employees.  In six brief slides, this...
    6✨Tokens
  • Creating a speak up culture
    Creating a speak up culture
    You can preach “speaking up” until you’re blue in the face, but if your managers aren’t echoing the message—or even worse, unintentionally discouraging...
    8✨Tokens
  • Hiring red flags (mini-module) Hiring red flags (mini-module) Hiring red flags (mini-module) Hiring red flags (mini-module)
    Hiring red flags (mini-module)
    Get your team aware of the compliance pitfalls in the hiring process. It’s not always clear when a potential hire can be bad news. Does your HR team know how to spot conflicts of interest? Or...
    7✨Tokens
  • Careful virtual communications
    Careful virtual communications
    We may love dishing about juicy binge-worthy shows on Slack, but it’s easy to forget that these types of communications are on company record, which can lead to problems if discussions take a...
    8✨Tokens
  • Giving and receiving feedback
    Giving and receiving feedback
    If a chunk of your Helpline reports stem from interpersonal issues—like general lack of civility and professionalism—you’re not alone.   And, that’s no surprise. People...
    8✨Tokens
  • Video: AI Chatbots
    Video: AI Chatbots
    Your employees are eager to leverage AI Chatbots—and while having robots help us work is cool, it also poses some serious risk.  Help them understand how to use AI Chatbots without...
    8✨Tokens
  • Partnering with HCPs
    Partnering with HCPs
    Do your Company reps ever pitch partnership opportunities with HCPs? That’s awesome! Partnerships are great for business … when they’re properly handled. Show your support with...
    8✨Tokens
  • Departing Employee checklists
    Departing Employee checklists
    Employees departing may be routine nowadays, and that's exactly why you need these checklists. Make sure you and your teams get what you need before the employee is out the door! We created two...
    8✨Tokens
  • Virtual Backgrounds Virtual Backgrounds
    Virtual Backgrounds
    Video meetings allow you to easily conduct business and share info from wherever you are—sometimes a little too easily—but these virtual backgrounds have your back, literally! Use them to...
    8✨Tokens
  • Is this personal data?
    Is this personal data?
    Maintaining customer and employee privacy has always been important, but with GDPR, CCPA and other privacy regs across the globe, not only is it important—it’s also the law. Ensure your...
    8✨Tokens
  • Social Media Module Social Media Module Social Media Module Social Media Module
    Social Media Module
    Help your folks avoid saying dumb stuff on social media without sounding like everyone’s Aunt Irene. This simple, friendly visual guide pairs well with our social media checklist and any IPA...
    15✨Tokens
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