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How we treat each other around the officeIf a chunk of your Helpline reports stem from interpersonal issues—like general lack of civility and professionalism—you’re not alone. And, that’s no surprise. Like college...8✨Tokens
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How we treat each other around the office (manager version)It's not unusual to spend hours investigating a Helpline report only to discover that everything stemmed from a manager's poor people skills. It wasn't a true compliance issue after all. UGH! Be...8✨Tokens
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Are you prohibited from associating with others?Employees (yours or your suppliers') who feel respected and supported by their employers are more productive and more likely to follow the rules (and speak up if something seems off). All the things...4✨Tokens
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Is it OK to do or say [blank] at work?Grandma knows what’s up. Help your team easily determine whether behavior is appropriate at the workplace with this colorful decision tree. Your workplace doesn’t have to be stuffy, but...6✨Tokens
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Interacting with clients and service providersWhile treating customers and vendors with respect is the right thing to do, it’s also great for business. Avoid helpline complaints and negative reviews (including on job search sites) by...8✨Tokens
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Civility and professionalism (mini-module)Creating a culture of respect leads to positive outcomes for your teams AND business partners, but knowing how to do this isn’t always clear to your employees. In six brief slides, this...6✨Tokens
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Creating a speak up cultureYou can preach “speaking up” until you’re blue in the face, but if your managers aren’t echoing the message—or even worse, unintentionally discouraging...8✨Tokens
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Hiring red flags (mini-module)Get your team aware of the compliance pitfalls in the hiring process. It’s not always clear when a potential hire can be bad news. Does your HR team know how to spot conflicts of interest? Or...7✨Tokens
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Careful virtual communicationsWe may love dishing about juicy binge-worthy shows on Slack, but it’s easy to forget that these types of communications are on company record, which can lead to problems if discussions take a...8✨Tokens
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Giving and receiving feedbackIf a chunk of your Helpline reports stem from interpersonal issues—like general lack of civility and professionalism—you’re not alone. And, that’s no surprise. People...8✨Tokens
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Module: What can I ask a candidate during the hiring process?Hiring is exciting (finally, all hands on deck!) but if anyone on the team slips up and asks the wrong question during the interview process—stormy seas are ahead! Fear not matey, because this...15✨Tokens
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What can I ask a candidate during the hiring process?Hiring is exciting (finally, all hands on deck!) but if anyone on the team slips up and asks the wrong question during the interview process—stormy seas are ahead! Fear not matey, because this...8✨Tokens
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Video: AI ChatbotsYour employees are eager to leverage AI Chatbots—and while having robots help us work is cool, it also poses some serious risk. Help them understand how to use AI Chatbots without...8✨Tokens
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Video: It takes all of us to stop human traffickingIn this short (around 90 seconds), targeted training video, employees will learn how to identify the red flags of human trafficking when working with other companies. First we’ll explain what...8✨Tokens
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Partnering with HCPsDo your Company reps ever pitch partnership opportunities with HCPs? That’s awesome! Partnerships are great for business … when they’re properly handled. Show your support with...8✨Tokens
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Departing Employee checklistsEmployees departing may be routine nowadays, and that's exactly why you need these checklists. Make sure you and your teams get what you need before the employee is out the door! We created two...8✨Tokens
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Virtual BackgroundsVideo meetings allow you to easily conduct business and share info from wherever you are—sometimes a little too easily—but these virtual backgrounds have your back, literally! Use them to...8✨Tokens
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Is this personal data?Maintaining customer and employee privacy has always been important, but with GDPR, CCPA and other privacy regs across the globe, not only is it important—it’s also the law. Ensure your...8✨Tokens
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Social Media ModuleHelp your folks avoid saying dumb stuff on social media without sounding like everyone’s Aunt Irene. This simple, friendly visual guide pairs well with our social media checklist and any IPA...15✨Tokens