Hotline and Investigations

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  • This is Harassment
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    This is Harassment

    Understanding when behavior crosses a line isn't always clear. This guide shows employees the signs not to ignore in a graphic way that's easy to remember. Cleverly utilizing the senses of look,...

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  • Business disruptions or other major events can be unsettling: routines are out the window and there’s a lot of change for everyone to process and manage all at once. Show your leaders how to lead, cut through the chaos, and help your managers find their inner zen with this piece that neatly lays out five things they need to do to ensure a smooth transition to the “new normal.” Namaste

    Leading a team after a major event?

    Business disruptions or other major events can be unsettling: routines are out the window and there’s a lot of change for everyone to process and manage all at once. Show your leaders how to lead,...

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  • Employees (yours or your suppliers') who feel respected and supported by their employers are more productive and more likely to follow the rules (and speak up if something seems off). All the things you work so hard to achieve! But what does respect and support look like practically? This poster focuses on one piece of this puzzle: a safe workplace. Complete the picture with our full Labor Standards campaign. It’s grab-and-go ready!

    Is your workplace an unsafe place?

    Employees (yours or your suppliers') who feel respected and supported by their employers are more productive and more likely to follow the rules (and speak up if something seems off). All the things...

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  • Received an Employee Concern?

    Received an Employee Concern?

    This elegant guide shows exactly where to go within the company when issues pop up: HR, compliance, or both. A lot of really smart managers and employees don’t know the difference between HR and compliance—the two teams’...

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  • You nailed your speak-up campaign. Now it's time to build on that foundation and give your managers the perfect listen-up tool to handle those delicate intake conversations. Since it’s likely that employees will go to their supervisor with concerns, use this handy conversation guide as a blueprint to prep your managers and make the first report stick. It covers all the nuts and bolts including making sure employees feel heard, drilling down to the facts, and level-setting so everyone knows what to expect.
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    Has an employee come to you with a concern?

    You nailed your speak-up campaign. Now it's time to build on that foundation and give your managers the perfect listen-up tool to handle those delicate intake conversations. Since it’s likely that employees will go to their supervisor with...

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  • Stuck with a tough decision?
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    Stuck with a tough decision?

    Ordered around how people actually think, this decision tree aids employees wrestling with whether something is permissible. Everyone experiences that queasy feeling when they’re not sure what how to do the right thing. We ask some...

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  • Annual Refresher Course / Basics Module

    Annual Refresher Course / Basics Module

    Still stuck doing annual check-the-box training? Gross, and sorry. But hey, at least this kit will make it 10 minutes long and actually relevant to every employee. So, you've got that going for you, which is nice. The ideal annual refresher training:...

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  • Non-retaliation for managers (Do this, not that)
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    Non-retaliation for managers (Do this, not that)

    Do this, not that! Show your managers how—and how not—to address employees' ethics concerns effectively. Leveraging the learning power of contrasting pairs, this task-based piece walks managers through how to react when an employee raises an...

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  • We do not tolerate retaliation
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    We do not tolerate retaliation

    Use this highly visual piece to heighten your team’s understanding of what retaliation looks like, and what to do if it happens to them. This piece powerfully enforces a core tenet of your culture: retaliating against someone who raises a red flag...

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  • In this short, targeted training video (0:40), managers will learn how they should address employee concerns to encourage speaking up and prevent retaliation claims. We’ll guide them through how to react when an employee raises a concern using specific examples so it really sinks in. Then, we’ll cover what NOT to do to help avoid anything that might cause a chilling effect on reporting. Want to make a lasting impression? Follow up with Non-retaliation for Managers: (Do This, Not That) and some of these other related pieces for reinforcement.

    Video: Non-retaliation for Managers

    In this short, targeted training video (0:40), managers will learn how they should address employee concerns to encourage speaking up and prevent retaliation claims. We’ll guide them through how to react when an employee raises a concern using...

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  • Basic Code of Conduct Obligations

    Basic Code of Conduct Obligations

    This general guide is a quick reminder (with tips!) of day-to-day things that every employee needs to know, including how each of us has responsibilities related to ethics and compliance. Meant as a refresher and thought-provoker, this piece...

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  • Our Code of Conduct

    Our Code of Conduct

    This ingenious infographic is the missing link between your masterful Code and having your employees actually use it. After all, you poured your compliance heart into an amazing reference tool that speaks practically about your values and expectations...

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  • Non-retaliation for managers

    Non-retaliation for managers

    Ensure your managers know how to address employee concerns with this helpful go-to guide. We love contrasting examples—they’re extraordinarily powerful in helping people learn appropriate behavior. Here, this approach is used to show your...

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  • Cooperating with internal investigations

    Cooperating with internal investigations

    When Happy Cloud is involved, it's a good day. Reassure your employees with this calming guide by setting expectations and educating them on the process of being a part of an investigation. Drawing from our team’s background in investigations, we...

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  • What happens when you contact the helpline?

    What happens when you contact the helpline?

    The hotline isn’t a black box. Use this quick-hit screensaver to show your employees what to expect before they make the call. Need to go into more detail? Check out "What happens when I contact the helpline?"

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  • Before you close the investigation file, make sure...

    Before you close the investigation file, make sure...

    This simple checklist reminds your investigative team of how to effectively close out and document an investigation. Before an investigation team moves on, there are about a dozen elements of documentation and communication that must occur. It’s...

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  • What happens when I contact the helpline?

    What happens when I contact the helpline?

    The hotline isn’t a black box. Take the mystery out of how the helpline process works with this easy explainer—you’ll show your people exactly how compliance reporting works, step-by-step, before they make the call. This is meant to...

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  • What is retaliation?

    What is retaliation?

    This helpful graphic gives full color to retaliation by both giving examples and explaining what to do about it. Retaliation is more than someone getting fired–this piece helps folks know it when they see it.

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  • When should you raise a compliance issue?

    When should you raise a compliance issue?

    This decision tree quickly helps employees determine the right time to raise concerns—and how to do it. You want your people to speak up, but they don’t want to bother the wrong person or feel like they’re whining. This aid walks...

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  • Super Simple Hotline - poster

    Super Simple Hotline - poster

    Snail mail? Yup, people still use it. This phenomenally straightforward piece tells your employees exactly what they need to know for reporting concerns. Heads up: this is the standard version. Looking for the line art version? Find it here.  

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  • Email Signatures

    Email Signatures

    Don't waste the chance to get your compliance message out there; use this easy guide to incorporate it with every email. You ever seen folks who have compliance team branding, with their own signatures? Those are cool. But you know what’s better?...

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  • Imagine a world where employees are empowered and skilled at working out their ethics and compliance concerns themselves—before tensions escalate and managers, HR, and/or your helpline investigators have to step in...[insert clouds parting and sunbeams stretching down from the sky, warming your face] This isn’t a pipe dream; it’s a worthy goal. You just gotta start the journey! This infographic is a huge leap in the right direction. It masterfully unpacks the do’s and don’ts of how to speak up effectively and influence ethical behavior at the peer level. So when two roads diverge in the yellow wood, your employees will have a guide to pick the right path and make all the difference.

    How to speak up and handle tough conversations

    Imagine a world where employees are empowered and skilled at working out their ethics and compliance concerns themselves—before tensions escalate and managers, HR, and/or your helpline investigators have to step in...[insert clouds parting and...

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  • Making a call to the helpline?

    Making a call to the helpline?

    Is your investigation team suffering from a case of so-and-so-is-breaking-the-rules anonymous report blues? Cure what ails you with this crafty one-pager. It lists all the ingredients for a fact-based report that your team can act on. Side effects...

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  • Approving employee transfers?

    Approving employee transfers?

    Transfers aren’t simply logistics—they involve trade, IT, and ethics issues, too. Use this simple checklist to confirm relevant issues have been vetted before the employee is already at their new desk. Not only does this piece work across...

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  • Hotline Speak Up - screensaver

    Hotline Speak Up - screensaver

    The hotline poster goes 21st century! This screensaver can be used on any digital screen where you want to drive hotline awareness.

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  • Super Simple Hotline - screensaver

    Super Simple Hotline - screensaver

    Snail mail? Yup, people still use it. This phenomenally straightforward piece tells your employees exactly what they need to know for reporting concerns.

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  • Help is a click away - poster

    Help is a click away - poster

    Smooth the process of reporting compliance issues—this super-graphic piece reminds your employees that it's easy to reach out.

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