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Hotline and Program Basics

  • You nailed your speak-up campaign. Now it's time to build on that foundation and give your managers the perfect listen-up tool to handle those delicate intake conversations. Since it’s likely that employees will go to their supervisor with concerns, use this handy conversation guide as a blueprint to prep your managers and make the first report stick. It covers all the nuts and bolts including making sure employees feel heard, drilling down to the facts, and level-setting so everyone knows what to expect.

    Has an employee come to you with a concern?

    You nailed your speak-up campaign. Now it's time to build on that foundation and give your managers the perfect listen-up tool to handle those delicate intake conversations. Since it’s likely that employees will go to their supervisor with...

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  • What happens when you contact the helpline? - horizontal

    What happens when you contact the helpline? - horizontal

    The helpline isn’t a black box. Use this quick-hit graphic to show your employees what to expect before they make the call. Need to go into more detail? Check out "What happens when I contact the helpline?"

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  • Conflicts of Interest

    Conflicts of Interest

    Make sure your employees know what's a conflict of interest—and, just as important, what to do about it. It’s too easy for folks to just “go with their gut” about potential conflicts. This piece uses simple icons to explain when...

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  • Received an Employee Concern?

    Received an Employee Concern?

    This elegant guide shows exactly where to go within the company when issues pop up: HR, compliance, or both. A lot of really smart managers and employees don’t know the difference between HR and compliance—the two teams’...

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  • Stuck with a tough decision?

    Stuck with a tough decision?

    Ordered around how people actually think, this decision tree aids employees wrestling with whether something is permissible. Everyone experiences that queasy feeling when they’re not sure what how to do the right thing. We ask some...

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  • We do not tolerate retaliation

    We do not tolerate retaliation

    Use this highly visual piece to heighten your team’s understanding of what retaliation looks like, and what to do if it happens to them. This piece powerfully enforces a core tenet of your culture: retaliating against someone who raises a red flag...

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  • What is retaliation?

    What is retaliation?

    This helpful graphic gives full color to retaliation by both giving examples and explaining what to do about it. Retaliation is more than someone getting fired–this piece helps folks know it when they see it.

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  • Non-retaliation for managers (Do this, not that)

    Non-retaliation for managers (Do this, not that)

    Do this, not that! Show your managers how—and how not—to address employees' ethics concerns effectively. Leveraging the learning power of contrasting pairs, this task-based piece walks managers through how to react when an employee raises an...

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  • How to speak up when you're a bystander

    How to speak up when you're a bystander

    Employees don’t always speak up when they see things that don’t align with your org’s values or policies. Often, they throw in the towel because they think it’s someone else’s responsibility, that the issue was already...

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  • Super Simple Helpline

    Super Simple Helpline

    Snail mail? Yup, people still use it. This phenomenally straightforward piece tells your employees exactly what they need to know for reporting concerns. Heads up: this is the standard version. Looking for the line art version? Find it here.  

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  • Do your employees really get compliance or do they see it as a bureaucratic box-checking exercise they have to do once a year? Reach out to those naysayers (and your ethics cheerleaders) with this inspiring infographic that unpacks why compliance matters—not just to the organization—but to them specifically. Why’s this such a BFD? Once you explain what’s in it for them, they’ll be way more open to listening to what else you have to say, and you’ll be one step closer to adding another compliance champion to the squad!

    Why should I care about compliance?

    Do your employees really get compliance or do they see it as a bureaucratic box-checking exercise they have to do once a year? Reach out to those naysayers (and your ethics cheerleaders) with this inspiring infographic that unpacks why compliance...

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  • Non-retaliation for managers

    Non-retaliation for managers

    Ensure your managers know how to address employee concerns with this helpful go-to guide. We love contrasting examples—they’re extraordinarily powerful in helping people learn appropriate behavior. Here, this approach is used to show your...

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  • In this short, targeted training video (0:40), managers will learn how they should address employee concerns to encourage speaking up and prevent retaliation claims. We’ll guide them through how to react when an employee raises a concern using specific examples so it really sinks in. Then, we’ll cover what NOT to do to help avoid anything that might cause a chilling effect on reporting. Want to make a lasting impression? Follow up with Non-retaliation for Managers: (Do This, Not That) and some of these other related pieces for reinforcement.

    Video: Non-retaliation for Managers

    In this short, targeted training video (0:45), managers will learn how they should address employee concerns to encourage speaking up and prevent retaliation claims. We’ll guide them through how to react when an employee raises a concern using...

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  • Basic Code of Conduct Obligations

    Basic Code of Conduct Obligations

    This general guide is a quick reminder (with tips!) of day-to-day things that every employee needs to know, including how each of us has responsibilities related to ethics and compliance. Meant as a refresher and thought-provoker, this piece...

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  • Our Code of Conduct

    Our Code of Conduct

    This ingenious infographic is the missing link between your masterful Code and having your employees actually use it. After all, you poured your compliance heart into an amazing reference tool that speaks practically about your values and expectations...

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  • Cooperating with internal investigations

    Cooperating with internal investigations

    When Happy Cloud is involved, it's a good day. Reassure your employees with this calming guide by setting expectations and educating them on the process of being a part of an investigation. Drawing from our team’s background in investigations, we...

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  • Broadcat Icon System: Characters, Roles, and Miscellaneous Pack

    Broadcat Icon System: Characters, Roles, and Miscellaneous Pack

    Building strong connections are a key part of your business, so why not visualize it with these icons? Use these to show how maintaining ethical relationships inside and out of your company are important to the organization (like avoiding conflicts of...

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  • Ethics Ambassadors are great for building a culture of compliance. But this is often a volunteer role, and it’s likely your people already have A LOT going on. Set your folks up for success by giving them our Ethics Ambassadors Onboarding module. In 24 slides, it outlines the roles, expectations, and boundaries of the Ethics Ambassador using our classic, visually-engaging style. Your Ambassadors will love it because of its low-impact, high-reward structure. You’ll love it because we’ve included 7 instruction slides that walk through the purpose of each section in the module and tips to optimize your Program. Make the info really sticky by grabbing the materials referenced in the slide deck. Boom! Instant comm plan! And bonus, you’ll receive a one-time code to grab a handful of the leader-led toolkits at a discount to level-up your Program.

    Ethics Ambassadors Onboarding

    Ethics Ambassadors are great for building a culture of compliance. But this is often a volunteer role, and it’s likely your people already have A LOT going on.  Set your folks up for success by giving them our Ethics Ambassadors Onboarding...

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  • Managing a Third Party?

    Managing a Third Party?

    The risk of working with third parties is actually working with them, not starting the relationship. Show your team how to manage third-party relationships—and their potential red flags. This piece breaks down the basics of handling day-to-day...

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  • Template: Annual Board of Directors Program Overview

    Template: Annual Board of Directors Program Overview

    Prepping for your yearly status check? No need to start from scratch. Here’s how to streamline. Nail your annual program overview with 17 prepared, customizable slides that are framed around the Federal Sentencing Guidelines. Use the structure...

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  • If it's disclosed, it can be managed

    If it's disclosed, it can be managed

    Everyone thinks they can manage their own conflicts. Use this graphic piece to help your team identify and disclose all conflicts, all while reducing the stigma of doing so. One of employees’ core misunderstandings about conflicts of interests is...

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  • Let’s be real, when it comes to being a manager, the people stuff is usually the hardest part of the job. And being asked to be “inclusive” can raise anxiety levels even further: How exactly do I do that? Am I doing something wrong? Is there something I haven’t thought of? It’s complex, but this super practical infographic isn’t. It skillfully lays out nine DOs and DON’Ts for managers to apply in their day-to-day work lives. Share this with them to ensure a welcoming environment for everyone!

    How a manager can create inclusion

    Let’s be real, when it comes to being a manager, the people stuff is usually the hardest part of the job. And being asked to be “inclusive” can raise anxiety levels even further: How exactly do I do that? Am I doing something wrong? Is...

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  • When Do You Need to Check Our Code of Conduct?

    When Do You Need to Check Our Code of Conduct?

    This elegant decision tree goes beyond obvious cases like “when you're not sure” to give expansive guidance on when to use your Code. In short, if your employee is doing something brand-new at the company, they should check the Code. If your...

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  • Before you close the investigation file, make sure...

    Before you close the investigation file, make sure...

    This simple checklist reminds your investigative team of how to effectively close out and document an investigation. Before an investigation team moves on, there are about a dozen elements of documentation and communication that must occur. It’s...

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