Hotline and Program Basics
Featured Products
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Stuck with a tough decision?
Ordered around how people actually think, this decision tree aids employees wrestling with whether something is permissible. Everyone experiences that queasy feeling when they’re not sure what how...
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How to speak up and handle tough conversations
Imagine a world where employees are empowered and skilled at working out their ethics and compliance concerns themselves—before tensions escalate and managers, HR, and/or your helpline investigators...
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Giving and receiving feedback (manager version)
It’s not unusual to receive a Helpline report, only to find out after hours of investigation that it isn’t a true harassment or discrimination issue—it’s a general lack of civility and...
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![Imagine a world where employees are empowered and skilled at working out their ethics and compliance concerns themselves—before tensions escalate and managers, HR, and/or your helpline investigators have to step in...[insert clouds parting and sunbeams stretching down from the sky, warming your face]
This isn’t a pipe dream; it’s a worthy goal. You just gotta start the journey! This infographic is a huge leap in the right direction. It masterfully unpacks the do’s and don’ts of how to speak up effectively and influence ethical behavior at the peer level. So when two roads diverge in the yellow wood, your employees will have a guide to pick the right path and make all the difference.]( /content/blur/DC-563-JA-P-blur.jpg
"Imagine a world where employees are empowered and skilled at working out their ethics and compliance concerns themselves—before tensions escalate and managers, HR, and/or your helpline investigators have to step in...[insert clouds parting and sunbeams stretching down from the sky, warming your face]
This isn’t a pipe dream; it’s a worthy goal. You just gotta start the journey! This infographic is a huge leap in the right direction. It masterfully unpacks the do’s and don’ts of how to speak up effectively and influence ethical behavior at the peer level. So when two roads diverge in the yellow wood, your employees will have a guide to pick the right path and make all the difference.")
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If it's disclosed, it can be managed
Everyone thinks they can manage their own conflicts. Use this graphic piece to help your team identify and disclose all conflicts, all while reducing the stigma of doing so. One of employees’ core misunderstandings about conflicts of interests is...
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Conflicts of Interest
Make sure your employees know what's a conflict of interest—and, just as important, what to do about it. It’s too easy for folks to just “go with their gut” about potential conflicts. This piece uses simple icons to explain when...
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Has an employee come to you with a concern?
You nailed your speak-up campaign. Now it's time to build on that foundation and give your managers the perfect listen-up tool to handle those delicate intake conversations. Since it’s likely that employees will go to their supervisor with...
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Received an Employee Concern?
This elegant guide shows exactly where to go within the company when issues pop up: HR, compliance, or both. A lot of really smart managers and employees don’t know the difference between HR and compliance—the two teams’...
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Stuck with a tough decision?
Ordered around how people actually think, this decision tree aids employees wrestling with whether something is permissible. Everyone experiences that queasy feeling when they’re not sure what how to do the right thing. We ask some...
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Non-retaliation for managers (Do this, not that)
Do this, not that! Show your managers how—and how not—to address employees' ethics concerns effectively. Leveraging the learning power of contrasting pairs, this task-based piece walks managers through how to react when an employee raises an...
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Annual Refresher Course / Basics Module
Still stuck doing annual check-the-box training? Gross, and sorry. But hey, at least this kit will make it 10 minutes long and actually relevant to every employee. So, you've got that going for you, which is nice. The ideal annual refresher training:...
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We do not tolerate retaliation
Use this highly visual piece to heighten your team’s understanding of what retaliation looks like, and what to do if it happens to them. This piece powerfully enforces a core tenet of your culture: retaliating against someone who raises a red flag...
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Broadcat Icon System: Characters, Roles, and Miscellaneous Pack
With this pack, you go from “licensing content” to “using a design system.” That's because we created a drag-and-drop visual dictionary to help you bridge the gap between our content and yours. Inside this pack,...
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Video: Non-retaliation for Managers
In this short, targeted training video (0:40), managers will learn how they should address employee concerns to encourage speaking up and prevent retaliation claims. We’ll guide them through how to react when an employee raises a concern using...
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Conflicts, Plain & Simple
Happy Cloud says conflicts aren't scary! Use this suite of slides to train your team on how to identify when they have a conflict—and recognizing that by disclosing it, you can manage it. This slide deck focuses on the emotional part of conflicts...
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Our Code of Conduct
This ingenious infographic is the missing link between your masterful Code and having your employees actually use it. After all, you poured your compliance heart into an amazing reference tool that speaks practically about your values and expectations...
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Basic Code of Conduct Obligations
This general guide is a quick reminder (with tips!) of day-to-day things that every employee needs to know, including how each of us has responsibilities related to ethics and compliance. Meant as a refresher and thought-provoker, this piece...
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Non-retaliation for managers
Ensure your managers know how to address employee concerns with this helpful go-to guide. We love contrasting examples—they’re extraordinarily powerful in helping people learn appropriate behavior. Here, this approach is used to show your...
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Wildly Effective Compliance Officer Foundations Course
I’ll fill you in on a secret: striving to be just effective is so 2000 and late. Use this resource-packed online course to train up your newbies and level up to become a wildly effective compliance team. Broken into three overarching themes, the...
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When Do You Need to Check Our Code of Conduct?
This elegant decision tree goes beyond obvious cases like “when you're not sure” to give expansive guidance on when to use your Code. In short, if your employee is doing something brand-new at the company, they should check the Code. If your...
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Cooperating with internal investigations
When Happy Cloud is involved, it's a good day. Reassure your employees with this calming guide by setting expectations and educating them on the process of being a part of an investigation. Drawing from our team’s background in investigations, we...
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What happens when you contact the helpline?
The hotline isn’t a black box. Use this quick-hit screensaver to show your employees what to expect before they make the call. Need to go into more detail? Check out "What happens when I contact the helpline?"
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Template: Annual Board of Directors Program Overview
Prepping for your yearly status check? No need to start from scratch. Here’s how to streamline. Nail your annual program overview with prepared, customizable slides that are framed around the Federal Sentencing Guidelines. Use the structure...
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Broadcat Icon System: Speaking Up and Characteristics Pack
With this pack, you go from “licensing content” to “using a design system.” That's because we created a drag-and-drop visual dictionary to help you bridge the gap between our content and yours. Inside this pack,...
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Managing a Third Party?
The risk of working with third parties is actually working with them, not starting the relationship. Show your team how to manage third-party relationships—and their potential red flags. This piece breaks down the basics of handling day-to-day...
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Before you close the investigation file, make sure...
This simple checklist reminds your investigative team of how to effectively close out and document an investigation. Before an investigation team moves on, there are about a dozen elements of documentation and communication that must occur. It’s...
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What happens when I contact the helpline?
The hotline isn’t a black box. Take the mystery out of how the helpline process works with this easy explainer—you’ll show your people exactly how compliance reporting works, step-by-step, before they make the call. This is meant to...
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When should you raise a compliance issue?
This decision tree quickly helps employees determine the right time to raise concerns—and how to do it. You want your people to speak up, but they don’t want to bother the wrong person or feel like they’re whining. This aid walks...
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