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External Communications

  • This checklist outlines everything your employees need to verify before they use ephemeral messaging apps.

    Vanishing Words: A Guide to Ephemeral Messaging

    Ephemeral messaging—aka self-destructing apps—are an easy way to send a quick status update. But, when it comes to business discussions, your employees need to know the DOs and DON’Ts of using these apps to keep your company out of hot...

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  • Equip your teams with the strategic soft skills they need to engage in tough conversations with this short contrasting-examples video (2:15).

    Video: Careful Communications

    Give your teams clear guidance on the do’s and don’ts of virtual communications with this short video (2:15). In less than 3 minutes, this video breaks down the top five things to consider when engaging in virtual communications: the...

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  • Awareness campaign: AI chatbots

    Awareness campaign: AI chatbots

    Let’s be real: Your employees are already using generative AI and chatbots to boost their work.  Before they slip up and accidentally share sensitive information or breach IP protections, display these awareness materials where they’ll...

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  • Mergers and acquisitions can be both exciting and terrifying, like base jumping, that long drop on a rollercoaster, or attending a social event for us introverts. While we don’t have a remedy for that weird stomach feeling, we do have a solution to ease some of your anxiety... Prepare your employees for the integration with this one-pager that carefully lists everything to do (and not to do) premerger. Share this gun-jumping infographic for extra impact.

    Before a merger or acquisition...

    Mergers and acquisitions can be both exciting and terrifying, like base jumping, that long drop on a rollercoaster, or attending a social event for us introverts. While we don’t have a remedy for that weird stomach feeling, we do have a solution to...

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  • Virtual communication has tons of advantages like convenience and efficiency. But along with these pros come disadvantages like misinterpretation and lack of privacy. In seven brief slides, this deck gives your employees everything they need to consider about communicating virtually BEFORE clicking send, like who’s the audience, thinking through what to say, and considering the timing and tone. Make this info really sticky by adding this to our Annual Refresher Course or pairing it with our Careful virtual communications job aid.

    Careful virtual communications (mini-module)

    Virtual communication has tons of advantages like convenience and efficiency. But along with these pros come disadvantages like misinterpretation and lack of privacy.  In seven brief slides, this deck gives your employees everything they need to...

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  • Data Processing Agreement checklist

    Data Processing Agreement checklist

    Everyone tells their teams to do their due diligence, but do they know what that actually looks like? This job aid gives your IT and procurement teams the ultimate vendor contract checklist, covering everything from contract basics to data-processing...

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  • Collecting sensitive personal data?

    Collecting sensitive personal data?

    Collecting consumer data is risky business. Your company needs this information to run, but your people should only be collecting what they absolutely need, and tracking those reasons. But do they know this? This nifty infographic makes sure your people...

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  • Interacting with clients and service providers

    Interacting with clients and service providers

    While treating customers and vendors with respect is the right thing to do, it’s also great for business. Avoid helpline complaints and negative reviews (including on job search sites) by explaining exactly what civility and respect look like when...

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  • Who's looking at your profile? - horizontal

    Who's looking at your profile? - horizontal

    Folks don't realize how useful social media can be to your company's adversaries. This helpful graphic cautions them before they post online.

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  • Have something to say - horizontal

    Have something to say - horizontal

    Remind your team that when they're speaking up, they're speaking on behalf of themselves. Originally created to create awareness on political activities in the workplace, this can be customized for other situations.

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  • Check the background before you share it - horizontal

    Check the background before you share it - horizontal

    Encourage your team to avoid inadvertently posting photos with your company's confidential info.

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  • Have something to say

    Have something to say

    Remind your team that when they're speaking up, they're speaking on behalf of themselves. Originally created to create awareness on political activities in the workplace, this can be customized for other situations.

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  • Saying it online... - horizontal

    Saying it online... - horizontal

    Easily show your employees posting online is exactly like saying it in person—over and over again, forever.

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  • What's in the background of your selfie?

    What's in the background of your selfie?

    All the money and time spent on your company's private info can be lost when an employee doesn't notice it's accidentally featured in a selfie. Make them mindful in their sharing.

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  • Message (Kind of) Deleted

    Message (Kind of) Deleted

    A fun illustration showing that what your team posts online can (and likely will) exist forever.

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